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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1373604

Title:
  package linux-image-3.13.0-36-generic 3.13.0-36.63 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I think I already figured out what went wrong. I'm using Ubuntu on a
  very old laptop with a non PAE Intel CPU. I found a workaround to
  enable PAE. For each update I have to use this workaround again,
  otherwise Ubuntu sees the CPU as non=PAE and installation fails. So it
  is not a problem with Ubuntu but with a non PAE CPU.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic i686
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rene       1933 F.... pulseaudio
  Date: Wed Sep 24 15:58:05 2014
  DuplicateSignature: package:linux-image-3.13.0-36-generic:3.13.0-36.63:subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=44ea4332-f75d-4f1d-b546-124e7b034a86
  InstallationDate: Installed on 2013-06-22 (459 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Computer Corporation Latitude D600
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=e34bccae-fb5f-4135-bf3d-cc83a5f09494 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-3.13.0-36-generic 3.13.0-36.63 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to trusty on 2014-08-16 (39 days ago)
  dmi.bios.date: 09/07/2004
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A14
  dmi.board.name: 0T9369
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA14:bd09/07/2004:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn0T9369:rvr:cvnDellComputerCorporation:ct8:cvr:
  dmi.product.name: Latitude D600
  dmi.sys.vendor: Dell Computer Corporation

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