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Message #81624
[Bug 1373604] [NEW] package linux-image-3.13.0-36-generic 3.13.0-36.63 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
Public bug reported:
I think I already figured out what went wrong. I'm using Ubuntu on a
very old laptop with a non PAE Intel CPU. I found a workaround to enable
PAE. For each update I have to use this workaround again, otherwise
Ubuntu sees the CPU as non=PAE and installation fails. So it is not a
problem with Ubuntu but with a non PAE CPU.
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic i686
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rene 1933 F.... pulseaudio
Date: Wed Sep 24 15:58:05 2014
DuplicateSignature: package:linux-image-3.13.0-36-generic:3.13.0-36.63:subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=44ea4332-f75d-4f1d-b546-124e7b034a86
InstallationDate: Installed on 2013-06-22 (459 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Latitude D600
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=e34bccae-fb5f-4135-bf3d-cc83a5f09494 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
SourcePackage: linux
Title: package linux-image-3.13.0-36-generic 3.13.0-36.63 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to trusty on 2014-08-16 (39 days ago)
dmi.bios.date: 09/07/2004
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A14
dmi.board.name: 0T9369
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA14:bd09/07/2004:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn0T9369:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Latitude D600
dmi.sys.vendor: Dell Computer Corporation
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-package i386 trusty
--
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https://bugs.launchpad.net/bugs/1373604
Title:
package linux-image-3.13.0-36-generic 3.13.0-36.63 failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1
Status in “linux” package in Ubuntu:
New
Bug description:
I think I already figured out what went wrong. I'm using Ubuntu on a
very old laptop with a non PAE Intel CPU. I found a workaround to
enable PAE. For each update I have to use this workaround again,
otherwise Ubuntu sees the CPU as non=PAE and installation fails. So it
is not a problem with Ubuntu but with a non PAE CPU.
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic i686
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rene 1933 F.... pulseaudio
Date: Wed Sep 24 15:58:05 2014
DuplicateSignature: package:linux-image-3.13.0-36-generic:3.13.0-36.63:subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=44ea4332-f75d-4f1d-b546-124e7b034a86
InstallationDate: Installed on 2013-06-22 (459 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Latitude D600
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=e34bccae-fb5f-4135-bf3d-cc83a5f09494 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
SourcePackage: linux
Title: package linux-image-3.13.0-36-generic 3.13.0-36.63 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to trusty on 2014-08-16 (39 days ago)
dmi.bios.date: 09/07/2004
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A14
dmi.board.name: 0T9369
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA14:bd09/07/2004:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn0T9369:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Latitude D600
dmi.sys.vendor: Dell Computer Corporation
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