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[Bug 1374212] Re: [Dell Inspiron 5547] - touchpad locks on select and unable to unlock

 

BIOS was updated to A04, issue is still occuring, although there does
seem to be some minor improvement in severity of issue.  Now I don't
have to reboot system when cursor is in text selection mode.  Issue -
When using using touchpad, cursor will select text when moving cursor
around, then it will only highlight text selected when cursor is moved
using touchpad.  It is difficult to get touchpad out of text selection
mode, have to hit escape and arrow key.  This issue is intermittent.

I ran the command you requested:

 >>
sudo dmidecode -s bios-version & sudo dmidecode -s bios-release-date
[1] 2872
A04
05/09/2014

 >>

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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Title:
  [Dell Inspiron 5547] - touchpad locks on select and unable to unlock

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I have a new Dell Inspiron 5547, I am dual booting with ubuntu 14.04.1
  and win 8.1.  When running on ubuntu, I am using touchpad exclusively,
  and sometimes the touchpad gets locked into selection and I am unable
  to unlock.  I have tried hitting ESC, tabbing to another window, but
  unable to unlock.  I have other symptons (cursor jumps to other lines
  of text when typing, cusor jumps to last icon on launch pad), but I
  think those are all related.

  I have tried disabling touchpad when typing but to no avail.  It also
  sometimes seems that this sympthon sometimes survies a reboot.

  sudo xinput
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ DLL063E:00 06CB:2934                    	id=11	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=13	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=14	[slave  keyboard (3)]

  pme991@tcllp-1:/usr/local$ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  I appreciate any guidance or assistance.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pme991     2084 F.... pulseaudio
   /dev/snd/controlC1:  pme991     2084 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Sep 25 16:57:22 2014
  HibernationDevice: RESUME=UUID=f38517c4-e36a-4946-9bea-30c050152453
  InstallationDate: Installed on 2014-09-16 (9 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 5547
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=af854011-dbd6-4233-843b-7a8178702c5b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.6
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/20/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0598GM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A02
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd03/20/2014:svnDellInc.:pnInspiron5547:pvrA02:rvnDellInc.:rn0598GM:rvrA00:cvnDellInc.:ct8:cvrA02:
  dmi.product.name: Inspiron 5547
  dmi.product.version: A02
  dmi.sys.vendor: Dell Inc.

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