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[Bug 1374212] [NEW] Dell Inspiron 5547 - touchpad locks on select and unable to unlock

 

Public bug reported:

I have a new Dell Inspiron 5547, I am dual booting with ubuntu 14.04.1
and win 8.1.  When running on ubuntu, I am using touchpad exclusively,
and sometimes the touchpad gets locked into selection and I am unable to
unlock.  I have tried hitting ESC, tabbing to another window, but unable
to unlock.  I have other symptons (cursor jumps to other lines of text
when typing, cusor jumps to last icon on launch pad), but I think those
are all related.

I have tried disabling touchpad when typing but to no avail.  It also
sometimes seems that this sympthon sometimes survies a reboot.

sudo xinput
⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ DLL063E:00 06CB:2934                    	id=11	[slave  pointer  (2)]
⎜   ↳ SynPS/2 Synaptics TouchPad              	id=13	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Power Button                            	id=8	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
    ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
    ↳ Dell WMI hotkeys                        	id=14	[slave  keyboard (3)]

pme991@tcllp-1:/usr/local$ lsb_release -rd
Description:	Ubuntu 14.04.1 LTS
Release:	14.04

I appreciate any guidance or assistance.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  pme991     2084 F.... pulseaudio
 /dev/snd/controlC1:  pme991     2084 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Sep 25 16:57:22 2014
HibernationDevice: RESUME=UUID=f38517c4-e36a-4946-9bea-30c050152453
InstallationDate: Installed on 2014-09-16 (9 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 5547
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=af854011-dbd6-4233-843b-7a8178702c5b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-36-generic N/A
 linux-backports-modules-3.13.0-36-generic  N/A
 linux-firmware                             1.127.6
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/20/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0598GM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A02
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd03/20/2014:svnDellInc.:pnInspiron5547:pvrA02:rvnDellInc.:rn0598GM:rvrA00:cvnDellInc.:ct8:cvrA02:
dmi.product.name: Inspiron 5547
dmi.product.version: A02
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug staging trusty

** Description changed:

- I have a new Dell Inspiron 4755, I am dual booting with ubuntu 14.04.1
+ I have a new Dell Inspiron 5547, I am dual booting with ubuntu 14.04.1
  and win 8.1.  When running on ubuntu, I am using touchpad exclusively,
  and sometimes the touchpad gets locked into selection and I am unable to
  unlock.  I have tried hitting ESC, tabbing to another window, but unable
  to unlock.  I have other symptons (cursor jumps to other lines of text
  when typing, cusor jumps to last icon on launch pad), but I think those
  are all related.
  
  I have tried disabling touchpad when typing but to no avail.  It also
  sometimes seems that this sympthon sometimes survies a reboot.
  
  sudo xinput
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ DLL063E:00 06CB:2934                    	id=11	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=13	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
-     ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
-     ↳ Power Button                            	id=6	[slave  keyboard (3)]
-     ↳ Video Bus                               	id=7	[slave  keyboard (3)]
-     ↳ Power Button                            	id=8	[slave  keyboard (3)]
-     ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
-     ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
-     ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
-     ↳ Dell WMI hotkeys                        	id=14	[slave  keyboard (3)]
- 
+     ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
+     ↳ Power Button                            	id=6	[slave  keyboard (3)]
+     ↳ Video Bus                               	id=7	[slave  keyboard (3)]
+     ↳ Power Button                            	id=8	[slave  keyboard (3)]
+     ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
+     ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
+     ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
+     ↳ Dell WMI hotkeys                        	id=14	[slave  keyboard (3)]
  
  pme991@tcllp-1:/usr/local$ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04
  
  I appreciate any guidance or assistance.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  pme991     2084 F.... pulseaudio
-  /dev/snd/controlC1:  pme991     2084 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  pme991     2084 F.... pulseaudio
+  /dev/snd/controlC1:  pme991     2084 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Sep 25 16:57:22 2014
  HibernationDevice: RESUME=UUID=f38517c4-e36a-4946-9bea-30c050152453
  InstallationDate: Installed on 2014-09-16 (9 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 5547
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=af854011-dbd6-4233-843b-7a8178702c5b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-36-generic N/A
-  linux-backports-modules-3.13.0-36-generic  N/A
-  linux-firmware                             1.127.6
+  linux-restricted-modules-3.13.0-36-generic N/A
+  linux-backports-modules-3.13.0-36-generic  N/A
+  linux-firmware                             1.127.6
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/20/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0598GM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A02
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd03/20/2014:svnDellInc.:pnInspiron5547:pvrA02:rvnDellInc.:rn0598GM:rvrA00:cvnDellInc.:ct8:cvrA02:
  dmi.product.name: Inspiron 5547
  dmi.product.version: A02
  dmi.sys.vendor: Dell Inc.

** Summary changed:

- Dell Inspiron 4755 - touchpad locks on select and unable to unlock
+ Dell Inspiron 5547 - touchpad locks on select and unable to unlock

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1374212

Title:
  Dell Inspiron 5547 - touchpad locks on select and unable to unlock

Status in “linux” package in Ubuntu:
  New

Bug description:
  I have a new Dell Inspiron 5547, I am dual booting with ubuntu 14.04.1
  and win 8.1.  When running on ubuntu, I am using touchpad exclusively,
  and sometimes the touchpad gets locked into selection and I am unable
  to unlock.  I have tried hitting ESC, tabbing to another window, but
  unable to unlock.  I have other symptons (cursor jumps to other lines
  of text when typing, cusor jumps to last icon on launch pad), but I
  think those are all related.

  I have tried disabling touchpad when typing but to no avail.  It also
  sometimes seems that this sympthon sometimes survies a reboot.

  sudo xinput
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ DLL063E:00 06CB:2934                    	id=11	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=13	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=14	[slave  keyboard (3)]

  pme991@tcllp-1:/usr/local$ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  I appreciate any guidance or assistance.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pme991     2084 F.... pulseaudio
   /dev/snd/controlC1:  pme991     2084 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Sep 25 16:57:22 2014
  HibernationDevice: RESUME=UUID=f38517c4-e36a-4946-9bea-30c050152453
  InstallationDate: Installed on 2014-09-16 (9 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 5547
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=af854011-dbd6-4233-843b-7a8178702c5b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.6
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/20/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0598GM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A02
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd03/20/2014:svnDellInc.:pnInspiron5547:pvrA02:rvnDellInc.:rn0598GM:rvrA00:cvnDellInc.:ct8:cvrA02:
  dmi.product.name: Inspiron 5547
  dmi.product.version: A02
  dmi.sys.vendor: Dell Inc.

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