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[Bug 1375891] Re: Bluetooth is not working in Acer Aspire E1-432


Did the bluetooth device work when you ran Fedora with the 3.12 kernel?

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Tags added: utopic

** Tags removed: kernel-fixed-upstream
** Tags added: kernel-bug-exists-upstream

** Tags added: needs-bisect

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   Bluetooth is not working in Acer Aspire E1-432

Status in “linux” package in Ubuntu:

Bug description:
  I got a new Acer Aspire E1-432 laptop with preinstalled Ubuntu 14.04,
  the Bluetooth is not working.
  Qualcomm Atheros is the chipset in the laptop which supports both wifi and bluetooth.
  Wifi is working but bluetooth is not even recognized in the system.
  Not detected. i used to fedora gnome 3.12 it's working. But now i used ubuntu it not find my device

  i tested the latest v3.17 kernel: Not found bluetooth adaptor.

   hci0 A4:DB:30:CA:D8:50
  No LSB modules are available.
  Distributor ID: Ubuntu
  Description: Ubuntu 14.04.1 LTS
  Release: 14.04
  Codename: trusty
  [ 10.159667] Bluetooth: Core ver 2.17
  [ 10.159689] Bluetooth: HCI device and connection manager initialized
  [ 10.159697] Bluetooth: HCI socket layer initialized
  [ 10.159700] Bluetooth: L2CAP socket layer initialized
  [ 10.159705] Bluetooth: SCO socket layer initialized
  [ 13.897795] Bluetooth: RFCOMM TTY layer initialized
  [ 13.897809] Bluetooth: RFCOMM socket layer initialized
  [ 13.897856] Bluetooth: RFCOMM ver 1.11
  [ 13.917356] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [ 13.917375] Bluetooth: BNEP filters: protocol multicast
  [ 13.917424] Bluetooth: BNEP socket layer initialized

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
   /dev/snd/controlC0:  dinhquochan   1845 F.... pulseaudio
   /dev/snd/controlC1:  dinhquochan   1845 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Sep 30 23:14:05 2014
  HibernationDevice: RESUME=UUID=bd2f89bc-118c-4ae2-a01b-377558b49b2b
  InstallationDate: Installed on 2014-09-25 (5 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer Aspire E1-432
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=9009b049-3714-437a-83fe-06fc8aadb647 ro quiet splash vt.handoff=7
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2014
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V2.11
  dmi.board.name: EA40_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.11
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.11
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.11:bd02/20/2014:svnAcer:pnAspireE1-432:pvrV2.11:rvnAcer:rnEA40_HW:rvrV2.11:cvnAcer:ct9:cvrV2.11:
  dmi.product.name: Aspire E1-432
  dmi.product.version: V2.11
  dmi.sys.vendor: Acer

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