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[Bug 1375891] [NEW] Bluetooth is not working in Acer Aspire E1-432

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Public bug reported:

I got a new Acer Aspire E1-432 laptop with preinstalled Ubuntu 14.04,
the Bluetooth is not working.
Qualcomm Atheros is the chipset in the laptop which supports both wifi and bluetooth.
Wifi is working but bluetooth is not even recognized in the system.
Not detected. i used to fedora gnome 3.12 it's working. But now i used ubuntu it not find my device

i tested the latest v3.17 kernel: Not found bluetooth adaptor.

Devices:
 hci0 A4:DB:30:CA:D8:50
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Codename: trusty
[ 10.159667] Bluetooth: Core ver 2.17
[ 10.159689] Bluetooth: HCI device and connection manager initialized
[ 10.159697] Bluetooth: HCI socket layer initialized
[ 10.159700] Bluetooth: L2CAP socket layer initialized
[ 10.159705] Bluetooth: SCO socket layer initialized
[ 13.897795] Bluetooth: RFCOMM TTY layer initialized
[ 13.897809] Bluetooth: RFCOMM socket layer initialized
[ 13.897856] Bluetooth: RFCOMM ver 1.11
[ 13.917356] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 13.917375] Bluetooth: BNEP filters: protocol multicast
[ 13.917424] Bluetooth: BNEP socket layer initialized

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  dinhquochan   1845 F.... pulseaudio
 /dev/snd/controlC1:  dinhquochan   1845 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Sep 30 23:14:05 2014
HibernationDevice: RESUME=UUID=bd2f89bc-118c-4ae2-a01b-377558b49b2b
InstallationDate: Installed on 2014-09-25 (5 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Acer Aspire E1-432
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=9009b049-3714-437a-83fe-06fc8aadb647 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-36-generic N/A
 linux-backports-modules-3.13.0-36-generic  N/A
 linux-firmware                             1.127.7
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/20/2014
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: V2.11
dmi.board.name: EA40_HW
dmi.board.vendor: Acer
dmi.board.version: V2.11
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.11
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.11:bd02/20/2014:svnAcer:pnAspireE1-432:pvrV2.11:rvnAcer:rnEA40_HW:rvrV2.11:cvnAcer:ct9:cvrV2.11:
dmi.product.name: Aspire E1-432
dmi.product.version: V2.11
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug kernel-fixed-upstream trusty

** Tags added: kernel-fixed-upstream

-- 
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https://bugs.launchpad.net/bugs/1375891

Title:
   Bluetooth is not working in Acer Aspire E1-432

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I got a new Acer Aspire E1-432 laptop with preinstalled Ubuntu 14.04,
  the Bluetooth is not working.
  Qualcomm Atheros is the chipset in the laptop which supports both wifi and bluetooth.
  Wifi is working but bluetooth is not even recognized in the system.
  Not detected. i used to fedora gnome 3.12 it's working. But now i used ubuntu it not find my device

  i tested the latest v3.17 kernel: Not found bluetooth adaptor.

  Devices:
   hci0 A4:DB:30:CA:D8:50
  No LSB modules are available.
  Distributor ID: Ubuntu
  Description: Ubuntu 14.04.1 LTS
  Release: 14.04
  Codename: trusty
  [ 10.159667] Bluetooth: Core ver 2.17
  [ 10.159689] Bluetooth: HCI device and connection manager initialized
  [ 10.159697] Bluetooth: HCI socket layer initialized
  [ 10.159700] Bluetooth: L2CAP socket layer initialized
  [ 10.159705] Bluetooth: SCO socket layer initialized
  [ 13.897795] Bluetooth: RFCOMM TTY layer initialized
  [ 13.897809] Bluetooth: RFCOMM socket layer initialized
  [ 13.897856] Bluetooth: RFCOMM ver 1.11
  [ 13.917356] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [ 13.917375] Bluetooth: BNEP filters: protocol multicast
  [ 13.917424] Bluetooth: BNEP socket layer initialized

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dinhquochan   1845 F.... pulseaudio
   /dev/snd/controlC1:  dinhquochan   1845 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Sep 30 23:14:05 2014
  HibernationDevice: RESUME=UUID=bd2f89bc-118c-4ae2-a01b-377558b49b2b
  InstallationDate: Installed on 2014-09-25 (5 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer Aspire E1-432
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=9009b049-3714-437a-83fe-06fc8aadb647 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2014
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V2.11
  dmi.board.name: EA40_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.11
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.11
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.11:bd02/20/2014:svnAcer:pnAspireE1-432:pvrV2.11:rvnAcer:rnEA40_HW:rvrV2.11:cvnAcer:ct9:cvrV2.11:
  dmi.product.name: Aspire E1-432
  dmi.product.version: V2.11
  dmi.sys.vendor: Acer

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