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[Bug 1374212] Re: [Dell Inspiron 5547] - touchpad locks on select and unable to unlock

 

Phil, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc7

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated-a04
** Tags added: latest-bios-a04

** Changed in: linux (Ubuntu)
   Importance: Low => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1374212

Title:
  [Dell Inspiron 5547] - touchpad locks on select and unable to unlock

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have a new Dell Inspiron 5547, I am dual booting with ubuntu 14.04.1
  and win 8.1.  When running on ubuntu, I am using touchpad exclusively,
  and sometimes the touchpad gets locked into selection and I am unable
  to unlock.  I have tried hitting ESC, tabbing to another window, but
  unable to unlock.  I have other symptons (cursor jumps to other lines
  of text when typing, cusor jumps to last icon on launch pad), but I
  think those are all related.

  I have tried disabling touchpad when typing but to no avail.  It also
  sometimes seems that this sympthon sometimes survies a reboot.

  sudo xinput
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ DLL063E:00 06CB:2934                    	id=11	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=13	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=14	[slave  keyboard (3)]

  pme991@tcllp-1:/usr/local$ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  I appreciate any guidance or assistance.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pme991     2084 F.... pulseaudio
   /dev/snd/controlC1:  pme991     2084 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Sep 25 16:57:22 2014
  HibernationDevice: RESUME=UUID=f38517c4-e36a-4946-9bea-30c050152453
  InstallationDate: Installed on 2014-09-16 (9 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 5547
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=af854011-dbd6-4233-843b-7a8178702c5b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.6
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/20/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0598GM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A02
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd03/20/2014:svnDellInc.:pnInspiron5547:pvrA02:rvnDellInc.:rn0598GM:rvrA00:cvnDellInc.:ct8:cvrA02:
  dmi.product.name: Inspiron 5547
  dmi.product.version: A02
  dmi.sys.vendor: Dell Inc.

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