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[Bug 1377132] [NEW] Wacon Pen and Touch intermittently fails to recover from suspend (to RAM)

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Public bug reported:

This happens occasionally, about 1 in every 5 suspends. I always
suspend, almost never shut down.

It can be fixed by unplugging the USB connection and re-inserting it, so
it's not a major problem but it's becoming frustrating.

dmesg contains: [62171.464375] wacom 2-2.2:1.1: wacom_sys_irq -
usb_submit_urb failed with result -19

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  phill      2470 F.... pulseaudio
 /dev/snd/controlC0:  phill      2470 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Oct  3 13:16:10 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=7438ed9e-5099-4d5f-a0c4-a2acf41e41b3
InstallationDate: Installed on 2013-05-03 (517 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: System manufacturer V-P5G45
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=1fb8697a-7ed6-41e1-9a44-8c3728862ad7 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-36-generic N/A
 linux-backports-modules-3.13.0-36-generic  N/A
 linux-firmware                             1.127.7
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-05-21 (134 days ago)
dmi.bios.date: 05/18/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0405
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: V-P5G45
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0405:bd05/18/2009:svnSystemmanufacturer:pnV-P5G45:pvrSystemVersion:rvnASUSTeKComputerINC.:rnV-P5G45:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: V-P5G45
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

** Description changed:

  This happens occasionally, about 1 in every 5 suspends. I always
  suspend, almost never shut down.
  
- It can be fixed by unplugging the the USB connection and re-inserting
- it, so it's not a major problem but it's becoming frustrating.
+ It can be fixed by unplugging the USB connection and re-inserting it, so
+ it's not a major problem but it's becoming frustrating.
  
  dmesg contains: [62171.464375] wacom 2-2.2:1.1: wacom_sys_irq -
  usb_submit_urb failed with result -19
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  phill      2470 F.... pulseaudio
-  /dev/snd/controlC0:  phill      2470 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  phill      2470 F.... pulseaudio
+  /dev/snd/controlC0:  phill      2470 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Oct  3 13:16:10 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=7438ed9e-5099-4d5f-a0c4-a2acf41e41b3
  InstallationDate: Installed on 2013-05-03 (517 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: System manufacturer V-P5G45
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=1fb8697a-7ed6-41e1-9a44-8c3728862ad7 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-36-generic N/A
-  linux-backports-modules-3.13.0-36-generic  N/A
-  linux-firmware                             1.127.7
+  linux-restricted-modules-3.13.0-36-generic N/A
+  linux-backports-modules-3.13.0-36-generic  N/A
+  linux-firmware                             1.127.7
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-05-21 (134 days ago)
  dmi.bios.date: 05/18/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0405
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: V-P5G45
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0405:bd05/18/2009:svnSystemmanufacturer:pnV-P5G45:pvrSystemVersion:rvnASUSTeKComputerINC.:rnV-P5G45:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: V-P5G45
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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https://bugs.launchpad.net/bugs/1377132

Title:
  Wacon Pen and Touch intermittently fails to recover from suspend (to
  RAM)

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  This happens occasionally, about 1 in every 5 suspends. I always
  suspend, almost never shut down.

  It can be fixed by unplugging the USB connection and re-inserting it,
  so it's not a major problem but it's becoming frustrating.

  dmesg contains: [62171.464375] wacom 2-2.2:1.1: wacom_sys_irq -
  usb_submit_urb failed with result -19

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  phill      2470 F.... pulseaudio
   /dev/snd/controlC0:  phill      2470 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Oct  3 13:16:10 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=7438ed9e-5099-4d5f-a0c4-a2acf41e41b3
  InstallationDate: Installed on 2013-05-03 (517 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: System manufacturer V-P5G45
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=1fb8697a-7ed6-41e1-9a44-8c3728862ad7 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-05-21 (134 days ago)
  dmi.bios.date: 05/18/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0405
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: V-P5G45
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0405:bd05/18/2009:svnSystemmanufacturer:pnV-P5G45:pvrSystemVersion:rvnASUSTeKComputerINC.:rnV-P5G45:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: V-P5G45
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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