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[Bug 1377153] [NEW] [System76, Inc. Galago UltraPro] suspend/resume failure

 

Public bug reported:

Wouldn't resume.  This happens infrequently, as it's usually fine.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  colan      2707 F.... pulseaudio
 /dev/snd/controlC0:  colan      2707 F.... pulseaudio
Date: Wed Oct  1 14:15:57 2014
DuplicateSignature: suspend/resume:System76, Inc. Galago UltraPro:4.6.5
ExecutablePath: /usr/share/apport/apportcheckresume
ExecutableTimestamp: 1409688128
Failure: suspend/resume
HibernationDevice: RESUME=UUID=a9d32626-3b65-4683-a561-cb1c17e0fcba
InterpreterPath: /usr/bin/python3.4
MachineType: System76, Inc. Galago UltraPro
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcCwd: /
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=9a35e457-d298-41c4-9274-a5e8eb9f78c5 ro i915.disable_power_well=0 quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-36-generic N/A
 linux-backports-modules-3.13.0-36-generic  N/A
 linux-firmware                             1.127.7
SourcePackage: linux
Title: [System76, Inc. Galago UltraPro] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-05-20 (134 days ago)
UserGroups:

dmi.bios.date: 07/09/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Galago UltraPro
dmi.board.vendor: System76, Inc.
dmi.board.version: galu1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc,
dmi.chassis.version: galu1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1:
dmi.product.name: Galago UltraPro
dmi.product.version: galu1
dmi.sys.vendor: System76, Inc.

** Affects: system76
     Importance: Undecided
         Status: New

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume suspend trusty

** Also affects: system76
   Importance: Undecided
       Status: New

** Description changed:

- Wouldn't resume.
+ Wouldn't resume.  This happens infrequently, as it's usually fine.
  
  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  colan      2707 F.... pulseaudio
-  /dev/snd/controlC0:  colan      2707 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  colan      2707 F.... pulseaudio
+  /dev/snd/controlC0:  colan      2707 F.... pulseaudio
  Date: Wed Oct  1 14:15:57 2014
  DuplicateSignature: suspend/resume:System76, Inc. Galago UltraPro:4.6.5
  ExecutablePath: /usr/share/apport/apportcheckresume
  ExecutableTimestamp: 1409688128
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=a9d32626-3b65-4683-a561-cb1c17e0fcba
  InterpreterPath: /usr/bin/python3.4
  MachineType: System76, Inc. Galago UltraPro
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcCwd: /
  ProcEnviron:
-  TERM=linux
-  PATH=(custom, no user)
+  TERM=linux
+  PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=9a35e457-d298-41c4-9274-a5e8eb9f78c5 ro i915.disable_power_well=0 quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-36-generic N/A
-  linux-backports-modules-3.13.0-36-generic  N/A
-  linux-firmware                             1.127.7
+  linux-restricted-modules-3.13.0-36-generic N/A
+  linux-backports-modules-3.13.0-36-generic  N/A
+  linux-firmware                             1.127.7
  SourcePackage: linux
  Title: [System76, Inc. Galago UltraPro] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-05-20 (134 days ago)
  UserGroups:
-  
+ 
  dmi.bios.date: 07/09/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: Galago UltraPro
  dmi.board.vendor: System76, Inc.
  dmi.board.version: galu1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: System76, Inc,
  dmi.chassis.version: galu1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1:
  dmi.product.name: Galago UltraPro
  dmi.product.version: galu1
  dmi.sys.vendor: System76, Inc.

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https://bugs.launchpad.net/bugs/1377153

Title:
  [System76, Inc. Galago UltraPro] suspend/resume failure

Status in System76:
  New
Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Wouldn't resume.  This happens infrequently, as it's usually fine.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  colan      2707 F.... pulseaudio
   /dev/snd/controlC0:  colan      2707 F.... pulseaudio
  Date: Wed Oct  1 14:15:57 2014
  DuplicateSignature: suspend/resume:System76, Inc. Galago UltraPro:4.6.5
  ExecutablePath: /usr/share/apport/apportcheckresume
  ExecutableTimestamp: 1409688128
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=a9d32626-3b65-4683-a561-cb1c17e0fcba
  InterpreterPath: /usr/bin/python3.4
  MachineType: System76, Inc. Galago UltraPro
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcCwd: /
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=9a35e457-d298-41c4-9274-a5e8eb9f78c5 ro i915.disable_power_well=0 quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  Title: [System76, Inc. Galago UltraPro] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-05-20 (134 days ago)
  UserGroups:

  dmi.bios.date: 07/09/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: Galago UltraPro
  dmi.board.vendor: System76, Inc.
  dmi.board.version: galu1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: System76, Inc,
  dmi.chassis.version: galu1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1:
  dmi.product.name: Galago UltraPro
  dmi.product.version: galu1
  dmi.sys.vendor: System76, Inc.

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