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[Bug 1377654] Re: screen blank during log-in after suspend

 

Cristian Heller, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc7

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-1.1.3

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- screen blank during log-in after suspend
+ [Dell Studio Desktop] Screen blank during log-in after suspend

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https://bugs.launchpad.net/bugs/1377654

Title:
  [Dell Studio Desktop] Screen blank during log-in after suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This started after I added a 2nd user w/o password; I'm not sure if this is related.
  After suspend, the screen goes black. I am the 1st user; clicking the up-key and entering my password blindly normally gets me back.
  I have a new ASUS monitor connected via HDMI cable.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  chris      6979 F.... pulseaudio
   /dev/snd/controlC0:  chris      6979 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Oct  5 11:08:04 2014
  HibernationDevice: RESUME=UUID=59a80550-0418-4cf5-8072-59b75a1b444f
  InstallationDate: Installed on 2013-11-26 (313 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc. Studio 540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=704a55dd-6458-439c-8f27-e99cc0f27497 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-20 (167 days ago)
  dmi.bios.date: 08/25/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.3
  dmi.board.name: 0M017G
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: '01'
  dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd08/25/2009:svnDellInc.:pnStudio540:pvr:rvnDellInc.:rn0M017G:rvrA00:cvnDellInc.:ct3:cvr'01':
  dmi.product.name: Studio 540
  dmi.sys.vendor: Dell Inc.

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