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[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

 

Kristen French, the issue with using Unity would still be a kernel one
if you use a later kernel version and it fixes the issue while using
Unity.

However, if you intend on using Gnome Fallback going forward, please
feel free to mark this Status Invalid. Otherwise, this would be pending
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1366432/comments/14
.

** Description changed:

  Fresh install of
  
- edubuntu 14.04 LTS   on a 
- laptop Dell latitude E6400; 
+ edubuntu 14.04 LTS   on a
+ laptop Dell latitude E6400;
  
  rather than allowing the user to log back in, the laptop crashes after
  closing and opening the lid.  Shows a login screen as if the computer is
  locked, but the keyboard does not respond.  Mouse pad allows movement of
  the cursor, but clicking on icons to try to shut down properly does not
  work.  Must use power button to perform a hard reboot.  Thus far has
  been a problem on two of these laptops with the same edubuntu install.
  
- Used ubuntu-bug linux command to generate this report.
+ WORKAROUND: Use Gnome Fallback instead of Unity.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  godric     2003 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  godric     2003 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep  6 19:37:02 2014
  HibernationDevice: RESUME=UUID=df6c4b8f-2f59-4284-81cc-48c0eb82db87
  InstallationDate: Installed on 2014-08-20 (17 days ago)
  InstallationMedia: Edubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
  MachineType: Dell Inc. Latitude E6400
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=1f0591c4-22b7-4e75-bb4f-01762eafcb99 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-32-generic N/A
-  linux-backports-modules-3.13.0-32-generic  N/A
-  linux-firmware                             1.127.5
+  linux-restricted-modules-3.13.0-32-generic N/A
+  linux-backports-modules-3.13.0-32-generic  N/A
+  linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/11/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.name: 0U695R
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/11/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U695R:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude E6400
  dmi.sys.vendor: Dell Inc.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1366432

Title:
  [Dell Latitude E6400] System crashes after opening laptop from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Fresh install of

  edubuntu 14.04 LTS   on a
  laptop Dell latitude E6400;

  rather than allowing the user to log back in, the laptop crashes after
  closing and opening the lid.  Shows a login screen as if the computer
  is locked, but the keyboard does not respond.  Mouse pad allows
  movement of the cursor, but clicking on icons to try to shut down
  properly does not work.  Must use power button to perform a hard
  reboot.  Thus far has been a problem on two of these laptops with the
  same edubuntu install.

  WORKAROUND: Use Gnome Fallback instead of Unity.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  godric     2003 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep  6 19:37:02 2014
  HibernationDevice: RESUME=UUID=df6c4b8f-2f59-4284-81cc-48c0eb82db87
  InstallationDate: Installed on 2014-08-20 (17 days ago)
  InstallationMedia: Edubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
  MachineType: Dell Inc. Latitude E6400
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=1f0591c4-22b7-4e75-bb4f-01762eafcb99 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/11/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.name: 0U695R
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/11/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U695R:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude E6400
  dmi.sys.vendor: Dell Inc.

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