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Message #83243
[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend
Kristen French, the issue with using Unity would still be a kernel one
if you use a later kernel version and it fixes the issue while using
Unity.
However, if you intend on using Gnome Fallback going forward, please
feel free to mark this Status Invalid. Otherwise, this would be pending
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1366432/comments/14
.
** Description changed:
Fresh install of
- edubuntu 14.04 LTS on a
- laptop Dell latitude E6400;
+ edubuntu 14.04 LTS on a
+ laptop Dell latitude E6400;
rather than allowing the user to log back in, the laptop crashes after
closing and opening the lid. Shows a login screen as if the computer is
locked, but the keyboard does not respond. Mouse pad allows movement of
the cursor, but clicking on icons to try to shut down properly does not
work. Must use power button to perform a hard reboot. Thus far has
been a problem on two of these laptops with the same edubuntu install.
- Used ubuntu-bug linux command to generate this report.
+ WORKAROUND: Use Gnome Fallback instead of Unity.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: godric 2003 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: godric 2003 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Sep 6 19:37:02 2014
HibernationDevice: RESUME=UUID=df6c4b8f-2f59-4284-81cc-48c0eb82db87
InstallationDate: Installed on 2014-08-20 (17 days ago)
InstallationMedia: Edubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
MachineType: Dell Inc. Latitude E6400
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=1f0591c4-22b7-4e75-bb4f-01762eafcb99 ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-32-generic N/A
- linux-backports-modules-3.13.0-32-generic N/A
- linux-firmware 1.127.5
+ linux-restricted-modules-3.13.0-32-generic N/A
+ linux-backports-modules-3.13.0-32-generic N/A
+ linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0U695R
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/11/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U695R:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6400
dmi.sys.vendor: Dell Inc.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
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https://bugs.launchpad.net/bugs/1366432
Title:
[Dell Latitude E6400] System crashes after opening laptop from suspend
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Fresh install of
edubuntu 14.04 LTS on a
laptop Dell latitude E6400;
rather than allowing the user to log back in, the laptop crashes after
closing and opening the lid. Shows a login screen as if the computer
is locked, but the keyboard does not respond. Mouse pad allows
movement of the cursor, but clicking on icons to try to shut down
properly does not work. Must use power button to perform a hard
reboot. Thus far has been a problem on two of these laptops with the
same edubuntu install.
WORKAROUND: Use Gnome Fallback instead of Unity.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: godric 2003 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Sep 6 19:37:02 2014
HibernationDevice: RESUME=UUID=df6c4b8f-2f59-4284-81cc-48c0eb82db87
InstallationDate: Installed on 2014-08-20 (17 days ago)
InstallationMedia: Edubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
MachineType: Dell Inc. Latitude E6400
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=1f0591c4-22b7-4e75-bb4f-01762eafcb99 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0U695R
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/11/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U695R:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6400
dmi.sys.vendor: Dell Inc.
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References