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[Bug 1378106] [NEW] package linux-image-3.13.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Kyle Lewis Young <kylelewisyoung@xxxxxxxxx>
Date: Mon, 06 Oct 2014 21:11:45 -0000
Reply-to: Bug 1378106 <1378106@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Public bug reported:

Hey guys, I'm used to ubuntu not lubuntu but bought this laptop from my buddy, it's a PANASONIC CF-29 toughbook
my issuse is I'm trying to install wifi as I know the network adapter supported it when this pc was still running windows xp, so I have been tring to install ndiswrapper but that now required me to upgrade the image, am I just wasting my time on this old board or do I have problems yet to be discovered?

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-37-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic i686
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  b          1180 F.... lxpanel
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Mon Oct  6 22:24:33 2014
DpkgHistoryLog:
 Start-Date: 2014-10-06  22:24:29
 Commandline: apt-get install -f
 Install: linux-image-extra-3.13.0-37-generic:i386 (3.13.0-37.64, automatic), linux-image-3.13.0-34-generic:i386 (3.13.0-34.60, automatic), linux-headers-3.13.0-37:i386 (3.13.0-37.64, automatic), linux-headers-3.13.0-37-generic:i386 (3.13.0-37.64, automatic), linux-image-3.13.0-37-generic:i386 (3.13.0-37.64, automatic)
 Upgrade: linux-generic:i386 (3.13.0.34.40, 3.13.0.37.44), linux-image-generic:i386 (3.13.0.34.40, 3.13.0.37.44), linux-headers-generic:i386 (3.13.0.34.40, 3.13.0.37.44)
DpkgTerminalLog:
 Preparing to unpack .../linux-image-3.13.0-37-generic_3.13.0-37.64_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /var/cache/apt/archives/linux-image-3.13.0-37-generic_3.13.0-37.64_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature: package:linux-image-3.13.0-37-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=927952ca-6930-47f7-bcf5-ab947da4b62b
InstallationDate: Installed on 2014-08-28 (39 days ago)
InstallationMedia: It
Lsusb:
 Bus 001 Device 002: ID 2001:3c22 D-Link Corp. 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Matsushita Electric Industrial Co.,Ltd. CF-29C3KGZDM
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=bab81a18-6c4a-41b1-b8f4-0d608170b279 ro quiet splash vt.handoff=7
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/01/2003
dmi.bios.vendor: Phoenix Technologies K.K.
dmi.bios.version: V1.00L10
dmi.board.name: CF29-1
dmi.board.vendor: Matsushita Electric Industrial Co.,Ltd.
dmi.board.version: 001
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Matsushita Electric Industrial Co.,Ltd.
dmi.chassis.version: 001
dmi.modalias: dmi:bvnPhoenixTechnologiesK.K.:bvrV1.00L10:bd08/01/2003:svnMatsushitaElectricIndustrialCo.,Ltd.:pnCF-29C3KGZDM:pvr001:rvnMatsushitaElectricIndustrialCo.,Ltd.:rnCF29-1:rvr001:cvnMatsushitaElectricIndustrialCo.,Ltd.:ct10:cvr001:
dmi.product.name: CF-29C3KGZDM
dmi.product.version: 001
dmi.sys.vendor: Matsushita Electric Industrial Co.,Ltd.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-package i386 trusty

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https://bugs.launchpad.net/bugs/1378106

Title:
  package linux-image-3.13.0-37-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  New

Bug description:
  Hey guys, I'm used to ubuntu not lubuntu but bought this laptop from my buddy, it's a PANASONIC CF-29 toughbook
  my issuse is I'm trying to install wifi as I know the network adapter supported it when this pc was still running windows xp, so I have been tring to install ndiswrapper but that now required me to upgrade the image, am I just wasting my time on this old board or do I have problems yet to be discovered?

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  b          1180 F.... lxpanel
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  Date: Mon Oct  6 22:24:33 2014
  DpkgHistoryLog:
   Start-Date: 2014-10-06  22:24:29
   Commandline: apt-get install -f
   Install: linux-image-extra-3.13.0-37-generic:i386 (3.13.0-37.64, automatic), linux-image-3.13.0-34-generic:i386 (3.13.0-34.60, automatic), linux-headers-3.13.0-37:i386 (3.13.0-37.64, automatic), linux-headers-3.13.0-37-generic:i386 (3.13.0-37.64, automatic), linux-image-3.13.0-37-generic:i386 (3.13.0-37.64, automatic)
   Upgrade: linux-generic:i386 (3.13.0.34.40, 3.13.0.37.44), linux-image-generic:i386 (3.13.0.34.40, 3.13.0.37.44), linux-headers-generic:i386 (3.13.0.34.40, 3.13.0.37.44)
  DpkgTerminalLog:
   Preparing to unpack .../linux-image-3.13.0-37-generic_3.13.0-37.64_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive /var/cache/apt/archives/linux-image-3.13.0-37-generic_3.13.0-37.64_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  DuplicateSignature: package:linux-image-3.13.0-37-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=927952ca-6930-47f7-bcf5-ab947da4b62b
  InstallationDate: Installed on 2014-08-28 (39 days ago)
  InstallationMedia: It
  Lsusb:
   Bus 001 Device 002: ID 2001:3c22 D-Link Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Matsushita Electric Industrial Co.,Ltd. CF-29C3KGZDM
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=bab81a18-6c4a-41b1-b8f4-0d608170b279 ro quiet splash vt.handoff=7
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.13.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/01/2003
  dmi.bios.vendor: Phoenix Technologies K.K.
  dmi.bios.version: V1.00L10
  dmi.board.name: CF29-1
  dmi.board.vendor: Matsushita Electric Industrial Co.,Ltd.
  dmi.board.version: 001
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Matsushita Electric Industrial Co.,Ltd.
  dmi.chassis.version: 001
  dmi.modalias: dmi:bvnPhoenixTechnologiesK.K.:bvrV1.00L10:bd08/01/2003:svnMatsushitaElectricIndustrialCo.,Ltd.:pnCF-29C3KGZDM:pvr001:rvnMatsushitaElectricIndustrialCo.,Ltd.:rnCF29-1:rvr001:cvnMatsushitaElectricIndustrialCo.,Ltd.:ct10:cvr001:
  dmi.product.name: CF-29C3KGZDM
  dmi.product.version: 001
  dmi.sys.vendor: Matsushita Electric Industrial Co.,Ltd.

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Follow ups

[Bug 1378106] Re: package linux-image-3.13.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: Martin Ravensholt, 2014-10-18
[Bug 1378106] Status changed to Confirmed
From: Brad Figg, 2014-10-06
[Bug 1378106] Re: package linux-image-3.13.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: Apport retracing service, 2014-10-06
[Bug 1378106] [NEW] package linux-image-3.13.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: Kyle Lewis Young, 2014-10-06

References

[Bug 1378106] [NEW] package linux-image-3.13.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
From: Kyle Lewis Young, 2014-10-06