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[Bug 1377265] Re: Kubuntu Installer hangs with messed up screen (NVIDIA NV450 graphics card)

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: gothbert <omega@xxxxxxxxx>
Date: Tue, 07 Oct 2014 16:59:04 -0000
Reply-to: Bug 1377265 <1377265@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

apport information

** Tags added: apport-collected trusty

** Description changed:

For hardware details please see attached dmesg and X.org.log. Main
feature suspected to cause issue is nouveau driver in conjunction with
NVIDIA Quadro NVS450 graphics card.

The issue occurs with the Kubuntu 14.04 LTS (release) installer and the
Kubuntu 14.10 (beta 2) installer on my PC.

Plug in USB stick or use DVD with installer ISO image. Reset. Kernel
boots. The Keyboard=Man in Circle icon appears at the bottom. After some
time the kubuntu logo appears and glows. Under 14.04 it then simply
hangs forever, under 14.10 the screen messes up (black and white bricks)
and then it hangs forever.

Switching to a text console in the interim shows that some part of the
bootstrapping process succeeds, approximately up to the activation of
the sound driver. The degree of completion of the initialization varies
over different trials to boot into Kubuntu.

On some occurences, messages appear about problems with the nouveau
driver.

I therefore activated the on-board graphics chip and made it the primary
graphics device. This altered setup boots nicely into the configuration
screen. I did not go further and did not install the system.

- By the way, I have kubuntu 14.04 LTS running on that PC. It was
- flawlessly installed when I had a different mainboard. Due to a hardware
- defect, I had to change the mainboard. With identical setup now apart
- from the mainboard, the re-installation process fails.
+ By the way, I have kubuntu 14.04 LTS running on that PC. It was flawlessly installed when I had a different mainboard. Due to a hardware defect, I had to change the mainboard. With identical setup now apart from the mainboard, the re-installation process fails.
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: neubert 2385 F.... pulseaudio
+ neubert 2858 F.... pulseaudio
+ /dev/snd/controlC1: neubert 2385 F.... pulseaudio
+ neubert 2858 F.... pulseaudio
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=9951a6e8-11e8-41fb-bf47-64b467517038
+ InstallationDate: Installed on 2014-06-28 (100 days ago)
+ InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1)
+ IwConfig:
+ eth1 no wireless extensions.
+
+ lo no wireless extensions.
+ MachineType: Gigabyte Technology Co., Ltd. G33M-DS2R
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB:
+
+ ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.13.0-36-generic root=UUID=0297757b-ccec-4c97-9c92-75144d9d0a1c ro rootflags=subvol=@ quiet splash
+ ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-36-generic N/A
+ linux-backports-modules-3.13.0-36-generic N/A
+ linux-firmware 1.127.7
+ RfKill:
+
+ Tags: trusty
+ Uname: Linux 3.13.0-36-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm bnuv cdrom dialout dip family fax lp lpadmin plugdev sambashare sudo video
+ _MarkForUpload: True
+ dmi.bios.date: 07/31/2009
+ dmi.bios.vendor: Award Software International, Inc.
+ dmi.bios.version: F9A
+ dmi.board.name: G33M-DS2R
+ dmi.board.vendor: Gigabyte Technology Co., Ltd.
+ dmi.board.version: x.x
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
+ dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF9A:bd07/31/2009:svnGigabyteTechnologyCo.,Ltd.:pnG33M-DS2R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG33M-DS2R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
+ dmi.product.name: G33M-DS2R
+ dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1377265/+attachment/4227647/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1377265

Title:
Kubuntu Installer hangs with messed up screen (NVIDIA NV450 graphics
card)

Status in “linux” package in Ubuntu:
Confirmed

Bug description:
For hardware details please see attached dmesg and X.org.log. Main
feature suspected to cause issue is nouveau driver in conjunction with
NVIDIA Quadro NVS450 graphics card.

The issue occurs with the Kubuntu 14.04 LTS (release) installer and
the Kubuntu 14.10 (beta 2) installer on my PC.

Plug in USB stick or use DVD with installer ISO image. Reset. Kernel
boots. The Keyboard=Man in Circle icon appears at the bottom. After
some time the kubuntu logo appears and glows. Under 14.04 it then
simply hangs forever, under 14.10 the screen messes up (black and
white bricks) and then it hangs forever.

Switching to a text console in the interim shows that some part of the
bootstrapping process succeeds, approximately up to the activation of
the sound driver. The degree of completion of the initialization
varies over different trials to boot into Kubuntu.

On some occurences, messages appear about problems with the nouveau
driver.

I therefore activated the on-board graphics chip and made it the
primary graphics device. This altered setup boots nicely into the
configuration screen. I did not go further and did not install the
system.

By the way, I have kubuntu 14.04 LTS running on that PC. It was flawlessly installed when I had a different mainboard. Due to a hardware defect, I had to change the mainboard. With identical setup now apart from the mainboard, the re-installation process fails.
---
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: neubert 2385 F.... pulseaudio
neubert 2858 F.... pulseaudio
/dev/snd/controlC1: neubert 2385 F.... pulseaudio
neubert 2858 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=9951a6e8-11e8-41fb-bf47-64b467517038
InstallationDate: Installed on 2014-06-28 (100 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1)
IwConfig:
eth1 no wireless extensions.

lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. G33M-DS2R
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.13.0-36-generic root=UUID=0297757b-ccec-4c97-9c92-75144d9d0a1c ro rootflags=subvol=@ quiet splash
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
RelatedPackageVersions:
linux-restricted-modules-3.13.0-36-generic N/A
linux-backports-modules-3.13.0-36-generic N/A
linux-firmware 1.127.7
RfKill:

Tags: trusty
Uname: Linux 3.13.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bnuv cdrom dialout dip family fax lp lpadmin plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 07/31/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F9A
dmi.board.name: G33M-DS2R
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF9A:bd07/31/2009:svnGigabyteTechnologyCo.,Ltd.:pnG33M-DS2R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG33M-DS2R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: G33M-DS2R
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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