kernel-packages team mailing list archive

[Po-Hsu Lin <po-hsu.lin@xxxxxxxxxxxxx>]

Public bug reported:

CID: 201403-14840 Dell Inspiron 3441

The external monitor resolution cannot be set to higher than 1680x1050,
or it won't be displayed on full-screen. It will have a gap between the
edge of the desktop and the monitor edge.

Steps:
1. Install 14.04.1 + fglrx
2. Connect to an external monitor with HDMI cable

Expected result:
* The desktop displayed on the external monitor should be full-screen displayed 

Actual result:
* With resolution higer than 1680x1050, it will have a gap between the edge of the desktop and the monitor edge.

ubuntu@201403-14840:~$ xrandr -q
Screen 0: minimum 320 x 200, current 3200 x 1080, maximum 16384 x 16384
LVDS connected primary 1280x768+0+0 (normal left inverted right x axis y axis) 309mm x 173mm
   1366x768       60.0 +   48.0  
   1280x768       60.0*    48.0  
   1280x720       60.0     48.0  
   1024x768       60.0     48.0  
   800x600        60.0     48.0  
   640x480        60.0     48.0  
DFP1 connected 1920x1080+1280+0 (normal left inverted right x axis y axis) 521mm x 293mm
   1920x1080      60.0*+   50.0     59.9     60.1     50.0     60.0  
   1776x1000      50.0     59.9     50.0     60.0  
   1680x1050      50.0     60.0  
   1400x1050      50.0     60.0  
   1600x900       50.0     60.0  
   1280x1024      50.0     75.0     60.0  
   1440x900       50.0     59.9  
   1280x960       50.0     60.0  
   1280x768       50.0     60.0  
   1280x720       60.0     50.0     59.9  
   1024x768       50.0     75.0     70.1     60.0  
   1152x648       50.0     59.9  
   800x600        50.0     72.2     75.0     60.3     56.2  
   720x576        59.9     50.0  
   720x480        50.0     60.0     59.9  
   640x480        50.0     75.0     72.8     66.6     60.0     59.9  
CRT1 disconnected (normal left inverted right x axis y axis)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ubuntu     1911 F.... pulseaudio
 /dev/snd/controlC0:  ubuntu     1911 F.... pulseaudio
CRDA:
 country TW:
 	(2402 - 2472 @ 40), (3, 27)
 	(5270 - 5330 @ 40), (3, 17), DFS
 	(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Wed Oct  8 02:54:32 2014
HibernationDevice: RESUME=UUID=101b2112-3f0a-4b08-aea9-668051efacbf
InstallationDate: Installed on 2014-10-08 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 3441
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=e1f357a4-fcde-45fc-a0b5-b785f2de7298 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-36-generic N/A
 linux-backports-modules-3.13.0-36-generic  N/A
 linux-firmware                             1.127.7
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: Inspiron 3441
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/28/2014:svnDellInc.:pnInspiron3441:pvrNotSpecified:rvnDellInc.:rnInspiron3441:rvrA01:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3441
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

** Affects: hwe-next
     Importance: Undecided
         Status: New

** Affects: linux (Ubuntu)
     Importance: Medium
     Assignee: Anthony Wong (anthonywong)
         Status: New


** Tags: 201403-14840 amd64 apport-bug blocks-hwcert staging taipei-lab trusty

** Attachment added: "Xorg.0.log"
   https://bugs.launchpad.net/bugs/1378663/+attachment/4228118/+files/Xorg.0.log

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1378663

Title:
  AMD Radeon R2[1002:9853] Unable to reach full screen on external
  monitor with fglrx

Status in HWE Next Project:
  New
Status in “linux” package in Ubuntu:
  New

Bug description:
  CID: 201403-14840 Dell Inspiron 3441

  The external monitor resolution cannot be set to higher than
  1680x1050, or it won't be displayed on full-screen. It will have a gap
  between the edge of the desktop and the monitor edge.

  Steps:
  1. Install 14.04.1 + fglrx
  2. Connect to an external monitor with HDMI cable

  Expected result:
  * The desktop displayed on the external monitor should be full-screen displayed 

  Actual result:
  * With resolution higer than 1680x1050, it will have a gap between the edge of the desktop and the monitor edge.

  ubuntu@201403-14840:~$ xrandr -q
  Screen 0: minimum 320 x 200, current 3200 x 1080, maximum 16384 x 16384
  LVDS connected primary 1280x768+0+0 (normal left inverted right x axis y axis) 309mm x 173mm
     1366x768       60.0 +   48.0  
     1280x768       60.0*    48.0  
     1280x720       60.0     48.0  
     1024x768       60.0     48.0  
     800x600        60.0     48.0  
     640x480        60.0     48.0  
  DFP1 connected 1920x1080+1280+0 (normal left inverted right x axis y axis) 521mm x 293mm
     1920x1080      60.0*+   50.0     59.9     60.1     50.0     60.0  
     1776x1000      50.0     59.9     50.0     60.0  
     1680x1050      50.0     60.0  
     1400x1050      50.0     60.0  
     1600x900       50.0     60.0  
     1280x1024      50.0     75.0     60.0  
     1440x900       50.0     59.9  
     1280x960       50.0     60.0  
     1280x768       50.0     60.0  
     1280x720       60.0     50.0     59.9  
     1024x768       50.0     75.0     70.1     60.0  
     1152x648       50.0     59.9  
     800x600        50.0     72.2     75.0     60.3     56.2  
     720x576        59.9     50.0  
     720x480        50.0     60.0     59.9  
     640x480        50.0     75.0     72.8     66.6     60.0     59.9  
  CRT1 disconnected (normal left inverted right x axis y axis)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1911 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1911 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Wed Oct  8 02:54:32 2014
  HibernationDevice: RESUME=UUID=101b2112-3f0a-4b08-aea9-668051efacbf
  InstallationDate: Installed on 2014-10-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 3441
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=e1f357a4-fcde-45fc-a0b5-b785f2de7298 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/28/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: Inspiron 3441
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/28/2014:svnDellInc.:pnInspiron3441:pvrNotSpecified:rvnDellInc.:rnInspiron3441:rvrA01:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3441
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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