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[Bug 1378765] Re: ATA error

 

Borja Torres, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-f6 regression-release

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1378765

Title:
  ATA error

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When boot the computer, the next message appear:

  Oct  8 12:49:44 generalLINUX kernel: [   28.812025] ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
  Oct  8 12:49:44 generalLINUX kernel: [   28.812062] ata2.00: failed command: SET FEATURES
  Oct  8 12:49:44 generalLINUX kernel: [   28.812096] ata2.00: cmd ef/05:fe:00:00:00/00:00:00:00:00/40 tag 0
  Oct  8 12:49:44 generalLINUX kernel: [   28.812096]          res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
  Oct  8 12:49:44 generalLINUX kernel: [   28.812136] ata2.00: status: { DRDY }

  In kern.log:

  Oct  8 12:49:44 generalLINUX kernel: [   28.812025] ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
  Oct  8 12:49:44 generalLINUX kernel: [   28.812062] ata2.00: failed command: SET FEATURES
  Oct  8 12:49:44 generalLINUX kernel: [   28.812096] ata2.00: cmd ef/05:fe:00:00:00/00:00:00:00:00/40 tag 0
  Oct  8 12:49:44 generalLINUX kernel: [   28.812096]          res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
  Oct  8 12:49:44 generalLINUX kernel: [   28.812136] ata2.00: status: { DRDY }
  Oct  8 12:49:44 generalLINUX kernel: [   28.812171] ata2.00: hard resetting link
  Oct  8 12:49:45 generalLINUX kernel: [   29.132009] ata2.01: hard resetting link
  Oct  8 12:49:45 generalLINUX kernel: [   29.608051] ata2.00: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
  Oct  8 12:49:45 generalLINUX kernel: [   29.608060] ata2.01: SATA link down (SStatus 0 SControl 300)
  Oct  8 12:49:45 generalLINUX kernel: [   29.632472] ata2.00: configured for UDMA/133
  Oct  8 12:49:45 generalLINUX kernel: [   29.632488] ata2: EH complete

  In 13.10 ubuntu version all are ok, but in this fresh install of 14.04
  Ubuntu this error is here.

  The disk are ok and the power is ok.
  SMART no reporting any error.
  Is dangerous for my disks?

  Thanks.

  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04
  --- 
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  torresborja   2238 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=/dev/sda5
  InstallationDate: Installed on 2014-09-24 (14 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Gigabyte Technology Co., Ltd. EP35-DS3P
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=049dd8ac-82b5-4591-a143-8447f60a801f ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.13.0-36-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip kvm libvirtd lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/18/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F6
  dmi.board.name: EP35-DS3P
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd06/18/2009:svnGigabyteTechnologyCo.,Ltd.:pnEP35-DS3P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP35-DS3P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: EP35-DS3P
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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