← Back to team overview

kernel-packages team mailing list archive

[Bug 1378765] Re: ATA error

 

With the new kernel 3.17 the ATA error is here again. The system don't boot, is freeze.
Thanks

** Tags removed: regression-release
** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.17regression-release

** Tags removed: kernel-bug-exists-upstream-3.17regression-release
** Tags added: kernel-bug-exists-upstream-3.17 regression-release

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1378765

Title:
  ATA error

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  When boot the computer, the next message appear:

  Oct  8 12:49:44 generalLINUX kernel: [   28.812025] ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
  Oct  8 12:49:44 generalLINUX kernel: [   28.812062] ata2.00: failed command: SET FEATURES
  Oct  8 12:49:44 generalLINUX kernel: [   28.812096] ata2.00: cmd ef/05:fe:00:00:00/00:00:00:00:00/40 tag 0
  Oct  8 12:49:44 generalLINUX kernel: [   28.812096]          res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
  Oct  8 12:49:44 generalLINUX kernel: [   28.812136] ata2.00: status: { DRDY }

  In kern.log:

  Oct  8 12:49:44 generalLINUX kernel: [   28.812025] ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
  Oct  8 12:49:44 generalLINUX kernel: [   28.812062] ata2.00: failed command: SET FEATURES
  Oct  8 12:49:44 generalLINUX kernel: [   28.812096] ata2.00: cmd ef/05:fe:00:00:00/00:00:00:00:00/40 tag 0
  Oct  8 12:49:44 generalLINUX kernel: [   28.812096]          res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
  Oct  8 12:49:44 generalLINUX kernel: [   28.812136] ata2.00: status: { DRDY }
  Oct  8 12:49:44 generalLINUX kernel: [   28.812171] ata2.00: hard resetting link
  Oct  8 12:49:45 generalLINUX kernel: [   29.132009] ata2.01: hard resetting link
  Oct  8 12:49:45 generalLINUX kernel: [   29.608051] ata2.00: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
  Oct  8 12:49:45 generalLINUX kernel: [   29.608060] ata2.01: SATA link down (SStatus 0 SControl 300)
  Oct  8 12:49:45 generalLINUX kernel: [   29.632472] ata2.00: configured for UDMA/133
  Oct  8 12:49:45 generalLINUX kernel: [   29.632488] ata2: EH complete

  In 13.10 ubuntu version all are ok, but in this fresh install of 14.04
  Ubuntu this error is here.

  The disk are ok and the power is ok.
  SMART no reporting any error.
  Is dangerous for my disks?

  Thanks.

  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04
  --- 
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  torresborja   2238 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=/dev/sda5
  InstallationDate: Installed on 2014-09-24 (14 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Gigabyte Technology Co., Ltd. EP35-DS3P
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=049dd8ac-82b5-4591-a143-8447f60a801f ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.13.0-36-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip kvm libvirtd lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/18/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F6
  dmi.board.name: EP35-DS3P
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd06/18/2009:svnGigabyteTechnologyCo.,Ltd.:pnEP35-DS3P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP35-DS3P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: EP35-DS3P
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1378765/+subscriptions