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[Bug 1380510] Re: Failed to copy file from mobile phone via Bluetooth on 14.04

 

Some clues could be found in the dbus.log from .cache/upstart/

If you try to open the picture directly from the phone, it works
** (zeitgeist-fts:2161): WARNING **: Unable to get info on application://nautilus-autostart.desktop
** Message: transfer of DSC00015.JPG to /tmp/gvfsobexftp-tmp-8209MX started
** Message: filename: /手機記憶體/相簿/100MSDCF/DSC00015.JPG (DSC00015.JPG) copying to /tmp/gvfsobexftp-tmp-8209MX (retval 2)

Failed to download a file from mobile phone
** Message: transfer of DSC00013.JPG to /tmp/gvfsobexftp-tmp-EKAANX started
** Message: filename: /手機記憶體/相簿/100MSDCF/DSC00013.JPG (DSC00013.JPG) copying to /tmp/gvfsobexftp-tmp-EKAANX (retval 2)
** Message: ChangeCurrentFolderToRoot failed
** Message: transfer got cancelled
** Message: ChangeCurrentFolderToRoot failed


Successful to download a file from another laptop:
** Message: transfer of HiCOS Client v2.1.9.1u.zip to /tmp/gvfsobexftp-tmp-T5YONX started
** Message: filename: /HiCOS Client v2.1.9.1u.zip (HiCOS Client v2.1.9.1u.zip) copying to /tmp/gvfsobexftp-tmp-T5YONX (retval 2)

Successful to upload a file to the mobile phone
** Message: transfer of Screenshot.png to /home/ubuntu/Pictures/Screenshot.png started
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer completed
** Message: transfer of DSC00015.JPG to /tmp/gvfsobexftp-tmp-V5GFNX started
** Message: filename: /手機記憶體/相簿/100MSDCF/DSC00015.JPG (DSC00015.JPG) copying to /tmp/gvfsobexftp-tmp-V5GFNX (retval 2)

** Attachment added: "dbus.log"
   https://bugs.launchpad.net/hwe-next/+bug/1380510/+attachment/4234017/+files/dbus.log

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https://bugs.launchpad.net/bugs/1380510

Title:
  Failed to copy file from mobile phone via Bluetooth on 14.04

Status in HWE Next Project:
  New
Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  File copy from a mobile phone will fail with "Another operation in
  progress" error mesage.

  This issue could be found on several Bluetooth adapters (Intel 07dc, Atheros 0036) on 14.04
  So I think this might be less hardware-related.

  Bluetooth works fine with Bluetooth headsets, keyboard, mouse and file
  browsing, but not file transfer from the mobile phone.

  Test cases:
  1. (Failed) Download files from mobile phone
  Steps: select "Browse files..." to open the remote directory, try to download some files with Ctrl+c and Ctrl+v
  Outcome: Failed with "Another operation in progress" error mesage, if the file is big (e.g. 500 KB), you will see the progress bar stuck on the mobile phone. Otherwise if the selected file is smaill (e.g. 10KB), you will still see that error message on the laptop, but a "job done" notification on the mobile phone.

  2. (Passed) Download / upload files from and to another laptop (Lenovo X230 with BT4.0)
  Steps: select "Browse files..." to open the remote directory, try to download / upload some files with Ctrl+c and Ctrl+v
  Outcome: File upload / download works as expected.

  3. (Passed) Upload files to mobile phone
  Steps: select "Browse files..." to open the remote directory, try to upload some files with Ctrl+c and Ctrl+v. Or use the "Send files..." option to upload a file.
  Outcome: Both method works fine.

  Tested with Sony Ericsson K530i / C510

  Similar situation could be found in bug 1284308

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1666 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1666 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Mon Oct 13 03:38:38 2014
  HibernationDevice: RESUME=UUID=bfa7a3e7-f4e1-4d1b-b5ca-a349ed36f827
  InstallationDate: Installed on 2014-10-13 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 7537
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed root=UUID=52e9c9e2-58c8-4776-b166-98c1b37182e1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/28/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/28/2014:svnDellInc.:pnInspiron7537:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Inspiron 7537
  dmi.sys.vendor: Dell Inc.

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References