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[Bug 1380510] [NEW] Failed to copy file from mobile phone via Bluetooth on 14.04

 

Public bug reported:

File copy from a mobile phone will fail with "Another operation in
progress" error mesage.

This issue could be found on several Bluetooth adapters (Intel 07dc, Atheros 0036) on 14.04
So I think this might be less hardware-related.

Bluetooth works fine with Bluetooth headsets, keyboard, mouse and file
browsing, but not file transfer from the mobile phone.

Test cases:
1. (Failed) Download files from mobile phone
Steps: select "Browse files..." to open the remote directory, try to download some files with Ctrl+c and Ctrl+v
Outcome: Failed with "Another operation in progress" error mesage, if the file is big (e.g. 500 KB), you will see the progress bar stuck on the mobile phone. Otherwise if the selected file is smaill (e.g. 10KB), you will still see that error message on the laptop, but a "job done" notification on the mobile phone.

2. (Passed) Download / upload files from and to another laptop (Lenovo X230 with BT4.0)
Steps: select "Browse files..." to open the remote directory, try to download / upload some files with Ctrl+c and Ctrl+v
Outcome: File upload / download works as expected.

3. (Passed) Upload files to mobile phone
Steps: select "Browse files..." to open the remote directory, try to upload some files with Ctrl+c and Ctrl+v. Or use the "Send files..." option to upload a file.
Outcome: Both method works fine.

Tested with Sony Ericsson K530i / C510

Similar situation could be found in bug 1284308

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-37-generic 3.13.0-37.64
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ubuntu     1666 F.... pulseaudio
 /dev/snd/controlC0:  ubuntu     1666 F.... pulseaudio
CRDA:
 country TW:
 	(2402 - 2472 @ 40), (3, 27)
 	(5270 - 5330 @ 40), (3, 17), DFS
 	(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Mon Oct 13 03:38:38 2014
HibernationDevice: RESUME=UUID=bfa7a3e7-f4e1-4d1b-b5ca-a349ed36f827
InstallationDate: Installed on 2014-10-13 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 7537
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed root=UUID=52e9c9e2-58c8-4776-b166-98c1b37182e1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-37-generic N/A
 linux-backports-modules-3.13.0-37-generic  N/A
 linux-firmware                             1.127.7
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/28/2014:svnDellInc.:pnInspiron7537:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 7537
dmi.sys.vendor: Dell Inc.

** Affects: hwe-next
     Importance: Undecided
         Status: New

** Affects: linux (Ubuntu)
     Importance: Medium
     Assignee: Anthony Wong (anthonywong)
         Status: New


** Tags: 201306-13867 amd64 apport-bug blocks-hwcert trusty

** Attachment added: "Screenshot.png"
   https://bugs.launchpad.net/bugs/1380510/+attachment/4233954/+files/Screenshot.png

** Also affects: hwe-next
   Importance: Undecided
       Status: New

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1380510

Title:
  Failed to copy file from mobile phone via Bluetooth on 14.04

Status in HWE Next Project:
  New
Status in “linux” package in Ubuntu:
  New

Bug description:
  File copy from a mobile phone will fail with "Another operation in
  progress" error mesage.

  This issue could be found on several Bluetooth adapters (Intel 07dc, Atheros 0036) on 14.04
  So I think this might be less hardware-related.

  Bluetooth works fine with Bluetooth headsets, keyboard, mouse and file
  browsing, but not file transfer from the mobile phone.

  Test cases:
  1. (Failed) Download files from mobile phone
  Steps: select "Browse files..." to open the remote directory, try to download some files with Ctrl+c and Ctrl+v
  Outcome: Failed with "Another operation in progress" error mesage, if the file is big (e.g. 500 KB), you will see the progress bar stuck on the mobile phone. Otherwise if the selected file is smaill (e.g. 10KB), you will still see that error message on the laptop, but a "job done" notification on the mobile phone.

  2. (Passed) Download / upload files from and to another laptop (Lenovo X230 with BT4.0)
  Steps: select "Browse files..." to open the remote directory, try to download / upload some files with Ctrl+c and Ctrl+v
  Outcome: File upload / download works as expected.

  3. (Passed) Upload files to mobile phone
  Steps: select "Browse files..." to open the remote directory, try to upload some files with Ctrl+c and Ctrl+v. Or use the "Send files..." option to upload a file.
  Outcome: Both method works fine.

  Tested with Sony Ericsson K530i / C510

  Similar situation could be found in bug 1284308

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1666 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1666 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Mon Oct 13 03:38:38 2014
  HibernationDevice: RESUME=UUID=bfa7a3e7-f4e1-4d1b-b5ca-a349ed36f827
  InstallationDate: Installed on 2014-10-13 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 7537
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed root=UUID=52e9c9e2-58c8-4776-b166-98c1b37182e1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/28/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/28/2014:svnDellInc.:pnInspiron7537:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Inspiron 7537
  dmi.sys.vendor: Dell Inc.

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