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[Bug 1380708] Re: [G31M-ES2C, Realtek ALC883, Green Line Out, Rear] No sound at all

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: leonid870721 <brayner.l@xxxxxxxxx>
Date: Tue, 14 Oct 2014 12:31:37 -0000
Reply-to: Bug 1380708 <1380708@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected

** Description changed:

  Rhythmbox could not render audio and crashed. A driver or kernel
  (3.13.0-37) issue (pagination).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  leonardo   1871 F.... pulseaudio
   /dev/snd/pcmC0D0p:   leonardo   1871 F...m pulseaudio
  CurrentDesktop: LXDE
  Date: Mon Oct 13 13:24:14 2014
  InstallationDate: Installed on 2014-04-29 (166 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  leonardo   1871 F.... pulseaudio
   /dev/snd/pcmC0D0p:   leonardo   1871 F...m pulseaudio
  Symptom_Jack: Green Line Out, Rear
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [G31M-ES2C, Realtek ALC883, Green Line Out, Rear] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/29/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8
  dmi.board.name: G31M-S2C
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd09/29/2009:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2C:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-S2C:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: G31M-ES2C
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  leonardo   1975 F.... pulseaudio
+ CurrentDesktop: LXDE
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=1caaf238-005f-4ead-8f8d-c666fb15850b
+ InstallationDate: Installed on 2014-04-29 (167 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
+ MachineType: Gigabyte Technology Co., Ltd. G31M-ES2C
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB:
+  
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-37-generic root=UUID=2461836f-c55c-4453-8f3f-737e85a7e849 ro quiet splash
+ ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-37-generic N/A
+  linux-backports-modules-3.13.0-37-generic  N/A
+  linux-firmware                             1.127.7
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  trusty trusty
+ Uname: Linux 3.13.0-37-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
+ WifiSyslog: Oct 14 09:05:33 leonardo-G31M-ES2C kernel: [ 1082.004938] perf samples too long (2509 > 2500), lowering kernel.perf_event_max_sample_rate to 50000
+ _MarkForUpload: True
+ dmi.bios.date: 09/29/2009
+ dmi.bios.vendor: Award Software International, Inc.
+ dmi.bios.version: F8
+ dmi.board.name: G31M-S2C
+ dmi.board.vendor: Gigabyte Technology Co., Ltd.
+ dmi.board.version: x.x
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
+ dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd09/29/2009:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2C:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-S2C:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
+ dmi.product.name: G31M-ES2C
+ dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1380708/+attachment/4235708/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1380708

Title:
  [G31M-ES2C, Realtek ALC883, Green Line Out, Rear] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Rhythmbox could not render audio and crashed. A driver or kernel
  (3.13.0-37) issue (pagination).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  leonardo   1871 F.... pulseaudio
   /dev/snd/pcmC0D0p:   leonardo   1871 F...m pulseaudio
  CurrentDesktop: LXDE
  Date: Mon Oct 13 13:24:14 2014
  InstallationDate: Installed on 2014-04-29 (166 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  leonardo   1871 F.... pulseaudio
   /dev/snd/pcmC0D0p:   leonardo   1871 F...m pulseaudio
  Symptom_Jack: Green Line Out, Rear
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [G31M-ES2C, Realtek ALC883, Green Line Out, Rear] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/29/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8
  dmi.board.name: G31M-S2C
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd09/29/2009:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2C:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-S2C:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: G31M-ES2C
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  leonardo   1975 F.... pulseaudio
  CurrentDesktop: LXDE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=1caaf238-005f-4ead-8f8d-c666fb15850b
  InstallationDate: Installed on 2014-04-29 (167 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Gigabyte Technology Co., Ltd. G31M-ES2C
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-37-generic root=UUID=2461836f-c55c-4453-8f3f-737e85a7e849 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware                             1.127.7
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  trusty trusty
  Uname: Linux 3.13.0-37-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  WifiSyslog: Oct 14 09:05:33 leonardo-G31M-ES2C kernel: [ 1082.004938] perf samples too long (2509 > 2500), lowering kernel.perf_event_max_sample_rate to 50000
  _MarkForUpload: True
  dmi.bios.date: 09/29/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8
  dmi.board.name: G31M-S2C
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd09/29/2009:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2C:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-S2C:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: G31M-ES2C
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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