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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1382490

Title:
  Broadcom Bluetooth [413c:8143] does not work at all

Status in HWE Next Project:
  New
Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  CID: 201307-13942 Dell Latitude E5540

  The Bluetooth can't find any devices.
  Error message could be found in dmesg:
  [   98.149145] Bluetooth: can't load firmware, may not work correctly

  Note that sometimes it works, but if you disable and re-enable it with
  the wifi slider (let it reload the firmware), it will stop working.

  Steps:
  1. Install 14.04.1 + update (3.13.0-37) + proprietary Broadcom driver
  2. Try to pair with any other Bluetooth device.

  Expected result:
  * Bluetooth works well as expected.

  Actual result:
  * Nothing can be detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1542 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1542 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Oct 17 04:14:55 2014
  HibernationDevice: RESUME=UUID=b150a530-b9dc-40f0-b867-a29dfbf5b499
  InstallationDate: Installed on 2014-10-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Latitude E5540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed root=UUID=7a7e4c31-030c-4e00-af99-14797716597e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0V19JF
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd09/19/2013:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0V19JF:rvrX02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5540
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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