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Message #85881
[Bug 1383780] Re: [Dell Studio 1735] Resume from suspend fails
** Summary changed:
- Resume from suspend fails
+ [Dell Studio 1735] Resume from suspend fails
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https://bugs.launchpad.net/bugs/1383780
Title:
[Dell Studio 1735] Resume from suspend fails
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I'm running ubuntu on a Dell studio laptop with Intel® 965GM x86/MMX/SSE2 graphics. Most things work great, but every time I try to resume from suspend the machine hangs. The screen simply stays black. I have to hold the power button to hard reset. The reboot then works ok.
I seem to remember that the resume used to work under 12.04 but since I upgraded to more recent versions it stopped working. I most recently upgraded to 14.10 hoping the problem would go away with more recent versions, but no luck. I've searched around a lot, found a post that suggested that looking at file /var/log/Xorg.0.log.old might give useful information.
That file does indeed state a few things that seem relevant to me, such as:
...
[ 33.637] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
[ 33.638] (II) Module fbdevhw: vendor="X.Org Foundation"
[ 33.638] compiled for 1.16.0, module version = 0.0.2
[ 33.638] ABI class: X.Org Video Driver, version 18.0
[ 33.638] (WW) Falling back to old probe method for vesa
[ 35.971] (EE) intel(0): [drm] failed to set drm interface version: Permission denied [13].
[ 35.971] (EE) intel(0): Failed to claim DRM device.
[ 35.971] (II) UnloadModule: "intel"
[ 35.971] (EE) Screen(s) found, but none have a usable configuration.
[ 35.971] (EE)
Fatal server error:
[ 35.971] (EE) no screens found(EE)
[ 35.971] (EE)
Please consult the The X.Org Foundation support
at http://wiki.x.org
for help.
[ 35.971] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[ 35.971] (EE)
[ 36.014] (EE) Server terminated with error (1). Closing log file.
I guess if "drm failed" and as a result "no screen has a usable configuration" then that would explan why the screen simply stays black on resume, but I have no idea how to debug this further or how to fix it.
Any help / advice much appreciated.
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ApportVersion: 2.14.7-0ubuntu7
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jan 2861 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=b591a46b-363a-4206-b494-91a7d59ea223
InstallationDate: Installed on 2012-09-12 (769 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MachineType: Dell Inc. Studio 1735
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-33-generic root=UUID=1149f5e0-16d4-4117-8386-2c6c9fb596fc ro resume=UUID=b591a46b-363a-4206-b494-91a7d59ea223 quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-33.58-generic 3.13.11.4
RelatedPackageVersions:
linux-restricted-modules-3.13.0-33-generic N/A
linux-backports-modules-3.13.0-33-generic N/A
linux-firmware 1.136
Tags: utopic
Uname: Linux 3.13.0-33-generic i686
UpgradeStatus: Upgraded to utopic on 2014-10-18 (3 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/04/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0YP944
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd12/04/2008:svnDellInc.:pnStudio1735:pvr:rvnDellInc.:rn0YP944:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Studio 1735
dmi.sys.vendor: Dell Inc.
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