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[Bug 1385165] [NEW] "Exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen" when playing media

 

Public bug reported:

OS:
Linux Mint 17 XFCE 64-bit

Also happens on:
Linux Mint 17 Cinnamon 64-bit, Xubuntu 14.04.1 64-bit, Fedora 20.1 64-bit, Xubuntu 14.10 64-bit

Repro:
Just play some media, e.g. Internet radio using Quodlibet.

Results: 
The following is being printed to kern.log over and over again:
kernel: [  988.235415] ata5: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
kernel: [  988.235426] ata5: irq_stat 0x00000040, connection status changed
kernel: [  988.235433] ata5: SError: { DevExch }
kernel: [  988.235447] ata5: hard resetting link
kernel: [  988.957529] ata5: SATA link down (SStatus 0 SControl 300)
kernel: [  988.973445] ata5: EH complete
kernel: [  989.066799] ata5: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
kernel: [  989.066811] ata5: irq_stat 0x00000040, connection status changed
kernel: [  989.066818] ata5: SError: { DevExch }
kernel: [  989.066832] ata5: hard resetting link
kernel: [  991.552650] ata5: COMRESET failed (errno=-32)
kernel: [  991.552665] ata5: reset failed (errno=-32), retrying in 8 secs
kernel: [  999.062192] ata5: limiting SATA link speed to 1.5 Gbps
kernel: [  999.062206] ata5: hard resetting link
kernel: [  999.978013] ata5: SATA link down (SStatus 0 SControl 310)
kernel: [  999.993952] ata5: EH complete

Expected results:
No SATA errors happening because of media playback.

Frequency:
Few times a second.

Reproducibility:
100%

Additional notes:
The problem does not occur neither on Linux Mint 15 64-bit nor on Ubuntu 13.04 64-bit.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: kernel-bug media playback sata

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https://bugs.launchpad.net/bugs/1385165

Title:
  "Exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen" when
  playing media

Status in “linux” package in Ubuntu:
  New

Bug description:
  OS:
  Linux Mint 17 XFCE 64-bit

  Also happens on:
  Linux Mint 17 Cinnamon 64-bit, Xubuntu 14.04.1 64-bit, Fedora 20.1 64-bit, Xubuntu 14.10 64-bit

  Repro:
  Just play some media, e.g. Internet radio using Quodlibet.

  Results: 
  The following is being printed to kern.log over and over again:
  kernel: [  988.235415] ata5: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
  kernel: [  988.235426] ata5: irq_stat 0x00000040, connection status changed
  kernel: [  988.235433] ata5: SError: { DevExch }
  kernel: [  988.235447] ata5: hard resetting link
  kernel: [  988.957529] ata5: SATA link down (SStatus 0 SControl 300)
  kernel: [  988.973445] ata5: EH complete
  kernel: [  989.066799] ata5: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
  kernel: [  989.066811] ata5: irq_stat 0x00000040, connection status changed
  kernel: [  989.066818] ata5: SError: { DevExch }
  kernel: [  989.066832] ata5: hard resetting link
  kernel: [  991.552650] ata5: COMRESET failed (errno=-32)
  kernel: [  991.552665] ata5: reset failed (errno=-32), retrying in 8 secs
  kernel: [  999.062192] ata5: limiting SATA link speed to 1.5 Gbps
  kernel: [  999.062206] ata5: hard resetting link
  kernel: [  999.978013] ata5: SATA link down (SStatus 0 SControl 310)
  kernel: [  999.993952] ata5: EH complete

  Expected results:
  No SATA errors happening because of media playback.

  Frequency:
  Few times a second.

  Reproducibility:
  100%

  Additional notes:
  The problem does not occur neither on Linux Mint 15 64-bit nor on Ubuntu 13.04 64-bit.

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Follow ups

References