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Message #87324
[Bug 1383968] Re: Booting Dell Optiplex only works if first boot into safe mode.
I downloaded and install recent kernel as requested in comment 3. This
made no difference. Computer would not finish booting. Booting through
recovery mode per initail report works just fine.
don@PC-001:~$ uname -a
Linux PC-001 3.13.11-03131109-generic #201410141735 SMP Tue Oct 14 21:56:21 UTC 2014 i686 i686 i686 GNU/Linux
I then updated bios from 2.2.0 to 2.6.6 (Thanks Christopher). This also
made no difference.
don@PC-001:~$ sudo dmidecode -s bios-version
[sudo] password for don:
2.6.6
I do not know how to add (or modify) tags so have not added 'kernel-bug-
exists-upstream' (per comment 3) or changed the 'bios-outdated-2.6.6'
tag.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1383968
Title:
Booting Dell Optiplex only works if first boot into safe mode.
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
When booting into a Dell Optiplex 745, it will hang (blank screen). It
will, however boot fine if I select the 'advanced option for Ubuntu'
from the boot loader and boot into 'recovery mode.' Once booted into
'recovery mode', selecting the 'resume normal boot' works just fine. I
have this same issue with the 3 different Dell Optiplex computers so
this is not hardware on just one computer.
The previous version of Ubuntu (13.10) worked fine with the same
hardware. It was only after the system update to 14.04 that this began
to happen.
Ubuntu 14.04 with Linux 3.13.0-36-generic
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-35-generic 3.13.0-35.62
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic i686
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: don 11927 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Oct 21 21:10:15 2014
HibernationDevice: RESUME=UUID=80165795-563a-48b3-b3bc-c4482c158111
InstallationDate: Installed on 2012-10-15 (736 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IwConfig:
lo no wireless extensions.
eth2 no wireless extensions.
MachineType: Dell Inc. OptiPlex 745
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=23ca1a32-0fbe-4785-a8fb-ca7b6c8ff4ef ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-35-generic N/A
linux-backports-modules-3.13.0-35-generic N/A
linux-firmware 1.127.7
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-25 (179 days ago)
WifiSyslog:
dmi.bios.date: 03/29/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.2.0
dmi.board.name: 0MM599
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.2.0:bd03/29/2007:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0MM599:rvr:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 745
dmi.sys.vendor: Dell Inc.
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References