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[Bug 1383968] [NEW] Booting Dell Optiplex only works if first boot into safe mode.

 

Public bug reported:

When booting into a Dell Optiplex 745, it will hang (blank screen). It
will, however boot fine if I select the 'advanced option for Ubuntu'
from the boot loader and boot into 'recovery mode.' Once booted into
'recovery mode', selecting the 'resume normal boot' works just fine. I
have this same issue with the 3 different Dell Optiplex computers so
this is not hardware on just one computer.

The previous version of Ubuntu (13.10) worked fine with the same
hardware. It was only after the system update to 14.04 that this began
to happen.

Ubuntu 14.04 with Linux 3.13.0-36-generic

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-35-generic 3.13.0-35.62
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic i686
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  don       11927 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Oct 21 21:10:15 2014
HibernationDevice: RESUME=UUID=80165795-563a-48b3-b3bc-c4482c158111
InstallationDate: Installed on 2012-10-15 (736 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IwConfig:
 lo        no wireless extensions.
 
 eth2      no wireless extensions.
MachineType: Dell Inc. OptiPlex 745
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=23ca1a32-0fbe-4785-a8fb-ca7b6c8ff4ef ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-35-generic N/A
 linux-backports-modules-3.13.0-35-generic  N/A
 linux-firmware                             1.127.7
RfKill:
 
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-25 (179 days ago)
WifiSyslog:
 
dmi.bios.date: 03/29/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.2.0
dmi.board.name: 0MM599
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.2.0:bd03/29/2007:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0MM599:rvr:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 745
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1383968

Title:
  Booting Dell Optiplex only works if first boot into safe mode.

Status in “linux” package in Ubuntu:
  New

Bug description:
  When booting into a Dell Optiplex 745, it will hang (blank screen). It
  will, however boot fine if I select the 'advanced option for Ubuntu'
  from the boot loader and boot into 'recovery mode.' Once booted into
  'recovery mode', selecting the 'resume normal boot' works just fine. I
  have this same issue with the 3 different Dell Optiplex computers so
  this is not hardware on just one computer.

  The previous version of Ubuntu (13.10) worked fine with the same
  hardware. It was only after the system update to 14.04 that this began
  to happen.

  Ubuntu 14.04 with Linux 3.13.0-36-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic i686
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  don       11927 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Oct 21 21:10:15 2014
  HibernationDevice: RESUME=UUID=80165795-563a-48b3-b3bc-c4482c158111
  InstallationDate: Installed on 2012-10-15 (736 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  IwConfig:
   lo        no wireless extensions.
   
   eth2      no wireless extensions.
  MachineType: Dell Inc. OptiPlex 745
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=23ca1a32-0fbe-4785-a8fb-ca7b6c8ff4ef ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.7
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-25 (179 days ago)
  WifiSyslog:
   
  dmi.bios.date: 03/29/2007
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.2.0
  dmi.board.name: 0MM599
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr2.2.0:bd03/29/2007:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0MM599:rvr:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 745
  dmi.sys.vendor: Dell Inc.

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