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[Bug 1388826] Re: Touchpad cannot be used, but an external mouse does

 

Elliot Howie, the issue you are reporting is an upstream one. Could you
please report this problem to the appropriate mailing list by following
the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
       Status: Incomplete => Triaged

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https://bugs.launchpad.net/bugs/1388826

Title:
  Touchpad cannot be used, but an external mouse does

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  General Info:
  Manufacturer/Make: Advent Tacto Silver
  Manufacturer Touchpad: Advent?
  Sympton first occurance: After first power up after initial installation.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  traceurelmo   1825 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Nov  3 13:10:11 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-10-31 (3 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Advent Tacto Silver
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=a6248ce5-81f9-4407-b1e6-7be07ec6e686 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/14/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Tacto
  dmi.board.vendor: Advent
  dmi.board.version: M100
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 13
  dmi.chassis.vendor: DSG Retail Ltd
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/14/2013:svnAdvent:pnTactoSilver:pvrTobefilledbyO.E.M.:rvnAdvent:rnTacto:rvrM100:cvnDSGRetailLtd:ct13:cvrToBeFilledByO.E.M.:
  dmi.product.name: Tacto Silver
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Advent

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