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Message #87842
[Bug 1388826] [NEW] Touchpad cannot be used, but an external mouse does
Public bug reported:
General Info:
Manufacturer/Make: Advent Tacto Silver
Manufacturer Touchpad: Advent?
Sympton first occurance: After first power up after initial installation.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: traceurelmo 1825 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Nov 3 13:10:11 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-10-31 (3 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Advent Tacto Silver
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=a6248ce5-81f9-4407-b1e6-7be07ec6e686 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-39-generic N/A
linux-backports-modules-3.13.0-39-generic N/A
linux-firmware 1.127.7
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Tacto
dmi.board.vendor: Advent
dmi.board.version: M100
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 13
dmi.chassis.vendor: DSG Retail Ltd
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/14/2013:svnAdvent:pnTactoSilver:pvrTobefilledbyO.E.M.:rvnAdvent:rnTacto:rvrM100:cvnDSGRetailLtd:ct13:cvrToBeFilledByO.E.M.:
dmi.product.name: Tacto Silver
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Advent
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
** Attachment added: "3 files in zip package; dmesg, devices & Xorg.0.log"
https://bugs.launchpad.net/bugs/1388826/+attachment/4252031/+files/Report.zip
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1388826
Title:
Touchpad cannot be used, but an external mouse does
Status in “linux” package in Ubuntu:
New
Bug description:
General Info:
Manufacturer/Make: Advent Tacto Silver
Manufacturer Touchpad: Advent?
Sympton first occurance: After first power up after initial installation.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: traceurelmo 1825 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Nov 3 13:10:11 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-10-31 (3 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Advent Tacto Silver
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=a6248ce5-81f9-4407-b1e6-7be07ec6e686 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-39-generic N/A
linux-backports-modules-3.13.0-39-generic N/A
linux-firmware 1.127.7
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Tacto
dmi.board.vendor: Advent
dmi.board.version: M100
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 13
dmi.chassis.vendor: DSG Retail Ltd
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/14/2013:svnAdvent:pnTactoSilver:pvrTobefilledbyO.E.M.:rvnAdvent:rnTacto:rvrM100:cvnDSGRetailLtd:ct13:cvrToBeFilledByO.E.M.:
dmi.product.name: Tacto Silver
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Advent
To manage notifications about this bug go to:
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Follow ups
-
[Bug 1388826] Re: Touchpad cannot be used, but an external mouse does
From: Christopher M. Penalver, 2014-11-05
-
[Bug 1388826] Re: Touchpad cannot be used, but an external mouse does
From: Elliot Howie, 2014-11-05
-
[Bug 1388826] Re: Touchpad cannot be used, but an external mouse does
From: Christopher M. Penalver, 2014-11-04
-
[Bug 1388826] Re: Touchpad cannot be used, but an external mouse does
From: Joseph Salisbury, 2014-11-03
-
[Bug 1388826] Status changed to Confirmed
From: Brad Figg, 2014-11-03
-
[Bug 1388826] [NEW] Touchpad cannot be used, but an external mouse does
From: Elliot Howie, 2014-11-03
References