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[Bug 1388826] [NEW] Touchpad cannot be used, but an external mouse does

 

Public bug reported:

General Info:
Manufacturer/Make: Advent Tacto Silver
Manufacturer Touchpad: Advent?
Sympton first occurance: After first power up after initial installation.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  traceurelmo   1825 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Nov  3 13:10:11 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-10-31 (3 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Advent Tacto Silver
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=a6248ce5-81f9-4407-b1e6-7be07ec6e686 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-39-generic N/A
 linux-backports-modules-3.13.0-39-generic  N/A
 linux-firmware                             1.127.7
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Tacto
dmi.board.vendor: Advent
dmi.board.version: M100
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 13
dmi.chassis.vendor: DSG Retail Ltd
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/14/2013:svnAdvent:pnTactoSilver:pvrTobefilledbyO.E.M.:rvnAdvent:rnTacto:rvrM100:cvnDSGRetailLtd:ct13:cvrToBeFilledByO.E.M.:
dmi.product.name: Tacto Silver
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Advent

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "3 files in zip package; dmesg, devices & Xorg.0.log"
   https://bugs.launchpad.net/bugs/1388826/+attachment/4252031/+files/Report.zip

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https://bugs.launchpad.net/bugs/1388826

Title:
  Touchpad cannot be used, but an external mouse does

Status in “linux” package in Ubuntu:
  New

Bug description:
  General Info:
  Manufacturer/Make: Advent Tacto Silver
  Manufacturer Touchpad: Advent?
  Sympton first occurance: After first power up after initial installation.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  traceurelmo   1825 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Nov  3 13:10:11 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-10-31 (3 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Advent Tacto Silver
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=a6248ce5-81f9-4407-b1e6-7be07ec6e686 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/14/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Tacto
  dmi.board.vendor: Advent
  dmi.board.version: M100
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 13
  dmi.chassis.vendor: DSG Retail Ltd
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/14/2013:svnAdvent:pnTactoSilver:pvrTobefilledbyO.E.M.:rvnAdvent:rnTacto:rvrM100:cvnDSGRetailLtd:ct13:cvrToBeFilledByO.E.M.:
  dmi.product.name: Tacto Silver
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Advent

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