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Message #88946
[Bug 1390915] Re: 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
Pascal Fürst, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing in your release) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18-rc3
This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags added: latest-bios-f.02
** Changed in: linux (Ubuntu)
Importance: Low => Medium
** Summary changed:
- 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'
+ [HP Stream Notebook - 14-z010nz] Synaptics Clickpad incorrectly detected as PS/2 mouse
** Description changed:
- The clickpad acts like a standard mouse. Single-tap to click works, two-finger-scroll, two-finger-tap etc. don't work. The device is not configurable via the synclient tool.
- The 'Touchpad' tab in System -> Preferences -> Mouse is missing.
-
- The clickpad should be recognized as a Synaptics touchpad and the
- associated module should be loaded instead of the evdev one.
-
- lsb_release -rd:
- Description: Ubuntu 14.10
- Release: 14.10
-
- uname -a:
- 3.16.0-24-generic #32-Ubuntu SMP Tue Oct 28 13:07:32 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
+ The clickpad acts like a standard mouse. Single-tap to click works, two-
+ finger-scroll, two-finger-tap etc. don't. The device is not configurable
+ via the synclient tool. The 'Touchpad' tab in System -> Preferences ->
+ Mouse is missing. The clickpad should be recognized as a Synaptics
+ touchpad and the associated module should be loaded instead of the evdev
+ one.
tpconfig:
Found Synaptics Touchpad.
Firmware: 8.96 (multiple-byte mode).
xinput --list:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
- ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
- ↳ Power Button id=6 [slave keyboard (3)]
- ↳ Video Bus id=7 [slave keyboard (3)]
- ↳ Power Button id=8 [slave keyboard (3)]
- ↳ HP Truevision HD id=9 [slave keyboard (3)]
- ↳ AT Translated Set 2 keyboard id=10 [slave keyboard (3)]
- ↳ HP WMI hotkeys id=12 [slave keyboard (3)]
- ↳ HP Wireless hotkeys id=13 [slave keyboard (3)]
+ ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
+ ↳ Power Button id=6 [slave keyboard (3)]
+ ↳ Video Bus id=7 [slave keyboard (3)]
+ ↳ Power Button id=8 [slave keyboard (3)]
+ ↳ HP Truevision HD id=9 [slave keyboard (3)]
+ ↳ AT Translated Set 2 keyboard id=10 [slave keyboard (3)]
+ ↳ HP WMI hotkeys id=12 [slave keyboard (3)]
+ ↳ HP Wireless hotkeys id=13 [slave keyboard (3)]
-
- Thank you
-
- This bug report is follows the guidelines of the following wiki article:
- https://wiki.ubuntu.com/DebuggingTouchpadDetection
- ---
+ ---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: pascalfuerst 2650 F.... pulseaudio
- /dev/snd/controlC0: pascalfuerst 2650 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: pascalfuerst 2650 F.... pulseaudio
+ /dev/snd/controlC0: pascalfuerst 2650 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 14.10
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-08 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Hewlett-Packard HP Stream Notebook PC 14
NonfreeKernelModules: fglrx wl
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=48361017-1b3c-441f-aba7-e5772d6105a4 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
RelatedPackageVersions:
- linux-restricted-modules-3.16.0-24-generic N/A
- linux-backports-modules-3.16.0-24-generic N/A
- linux-firmware 1.138
+ linux-restricted-modules-3.16.0-24-generic N/A
+ linux-backports-modules-3.16.0-24-generic N/A
+ linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/30/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 22EA
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 95.0E
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.02:bd07/30/2014:svnHewlett-Packard:pnHPStreamNotebookPC14:pvr0978100000405F00000420180:rvnHewlett-Packard:rn22EA:rvr95.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Stream Notebook PC 14
dmi.product.version: 0978100000405F00000420180
dmi.sys.vendor: Hewlett-Packard
--
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https://bugs.launchpad.net/bugs/1390915
Title:
[HP Stream Notebook - 14-z010nz] Synaptics Clickpad incorrectly
detected as PS/2 mouse
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
The clickpad acts like a standard mouse. Single-tap to click works,
two-finger-scroll, two-finger-tap etc. don't. The device is not
configurable via the synclient tool. The 'Touchpad' tab in System ->
Preferences -> Mouse is missing. The clickpad should be recognized as
a Synaptics touchpad and the associated module should be loaded
instead of the evdev one.
tpconfig:
Found Synaptics Touchpad.
Firmware: 8.96 (multiple-byte mode).
xinput --list:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ HP Truevision HD id=9 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=10 [slave keyboard (3)]
↳ HP WMI hotkeys id=12 [slave keyboard (3)]
↳ HP Wireless hotkeys id=13 [slave keyboard (3)]
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: pascalfuerst 2650 F.... pulseaudio
/dev/snd/controlC0: pascalfuerst 2650 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 14.10
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-08 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Hewlett-Packard HP Stream Notebook PC 14
NonfreeKernelModules: fglrx wl
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=48361017-1b3c-441f-aba7-e5772d6105a4 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/30/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 22EA
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 95.0E
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.02:bd07/30/2014:svnHewlett-Packard:pnHPStreamNotebookPC14:pvr0978100000405F00000420180:rvnHewlett-Packard:rn22EA:rvr95.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Stream Notebook PC 14
dmi.product.version: 0978100000405F00000420180
dmi.sys.vendor: Hewlett-Packard
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References
