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[Bug 1390915] [NEW] 'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2 mouse in 'HP Stream 14'

 

Public bug reported:

The clickpad acts like a standard mouse. Single-tap to click works, two-finger-scroll, two-finger-tap etc. don't work. The device is not configurable via the synclient tool.
The 'Touchpad' tab in System -> Preferences -> Mouse is missing.

The clickpad should be recognized as a Synaptics touchpad and the
associated module should be loaded instead of the evdev one.

lsb_release -rd:
Description:	Ubuntu 14.10
Release:	14.10

uname -a:
3.16.0-24-generic #32-Ubuntu SMP Tue Oct 28 13:07:32 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

tpconfig:
Found Synaptics Touchpad.
Firmware: 8.96 (multiple-byte mode).

xinput --list:
⎡ Virtual core pointer                    	        id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              id=4	[slave  pointer  (2)]
⎜   ↳ PS/2 Generic Mouse                      	id=11	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	        id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard           	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	        id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	        id=7	[slave  keyboard (3)]
    ↳ Power Button                            	        id=8	[slave  keyboard (3)]
    ↳ HP Truevision HD                        	id=9	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard          	id=10	[slave  keyboard (3)]
    ↳ HP WMI hotkeys                          	        id=12	[slave  keyboard (3)]
    ↳ HP Wireless hotkeys                     	id=13	[slave  keyboard (3)]


Thank you

This bug report is follows the guidelines of the following wiki article: 
https://wiki.ubuntu.com/DebuggingTouchpadDetection

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "Xorg.0.log"
   https://bugs.launchpad.net/bugs/1390915/+attachment/4256597/+files/Xorg.0.log

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https://bugs.launchpad.net/bugs/1390915

Title:
  'Synaptics Clickpad' / "HP Imagepad" incorrectly detected as PS/2
  mouse in 'HP Stream 14'

Status in “linux” package in Ubuntu:
  New

Bug description:
  The clickpad acts like a standard mouse. Single-tap to click works, two-finger-scroll, two-finger-tap etc. don't work. The device is not configurable via the synclient tool.
  The 'Touchpad' tab in System -> Preferences -> Mouse is missing.

  The clickpad should be recognized as a Synaptics touchpad and the
  associated module should be loaded instead of the evdev one.

  lsb_release -rd:
  Description:	Ubuntu 14.10
  Release:	14.10

  uname -a:
  3.16.0-24-generic #32-Ubuntu SMP Tue Oct 28 13:07:32 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  tpconfig:
  Found Synaptics Touchpad.
  Firmware: 8.96 (multiple-byte mode).

  xinput --list:
  ⎡ Virtual core pointer                    	        id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              id=4	[slave  pointer  (2)]
  ⎜   ↳ PS/2 Generic Mouse                      	id=11	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	        id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard           	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	        id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	        id=7	[slave  keyboard (3)]
      ↳ Power Button                            	        id=8	[slave  keyboard (3)]
      ↳ HP Truevision HD                        	id=9	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard          	id=10	[slave  keyboard (3)]
      ↳ HP WMI hotkeys                          	        id=12	[slave  keyboard (3)]
      ↳ HP Wireless hotkeys                     	id=13	[slave  keyboard (3)]

  
  Thank you

  This bug report is follows the guidelines of the following wiki article: 
  https://wiki.ubuntu.com/DebuggingTouchpadDetection

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1390915/+subscriptions


Follow ups

References