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Message #89089
[Bug 1390772] Re: 1058:0820 [Lenovo G505s] External USB3 drive not accessible via USB 3.0 port in Ubuntu 14.10
OK, tried to install the package and got a similar error message to the
one I got previously:
"Dependency is not satisfiable: linux-headers-3.18.0-031800rc4"
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https://bugs.launchpad.net/bugs/1390772
Title:
1058:0820 [Lenovo G505s] External USB3 drive not accessible via USB
3.0 port in Ubuntu 14.10
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have a Lenovo G505s laptop running dual boot Ubuntu 14.10/Windoes
8.1.
If I boot the laptop into Ubuntu and plug the drive into a USB3 port,
the device shows up in lsusb but is not shown in Dolphin.
If I boot the laptop into Ubuntu and plug the drive into a USB2 port,
the device shows up in lsusb and is shown in Dolphin.
If I boot the laptop into Windows, then Restart and boot into Ubuntu
(i.e. without fully powering down the Laptop) the external drive
appears in Dolphin when plugged into a USB3 port.
Whenever the drive appears in Dolphin I can read from and write to it.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: andrew 2516 F.... pulseaudio
/dev/snd/controlC0: andrew 2516 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Nov 8 17:35:25 2014
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=299e2eeb-d328-4de8-9f68-de6522ec9aa2
HotplugNewDevices:
HotplugNewMounts:
InstallationDate: Installed on 2014-07-05 (125 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20255
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=c1e77096-e313-490c-9543-df0eb1ea17d5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
SourcePackage: linux
Symptom: storage
UdisksMonitorLog:
Monitoring the udisks daemon. Press Ctrl+C to exit.
17:35:35.118: The udisks-daemon is running (name-owner :1.48).
UpgradeStatus: Upgraded to utopic on 2014-10-29 (10 days ago)
dmi.bios.date: 04/23/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 83CN12WW(V1.01)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lenovo G505s
dmi.board.vendor: LENOVO
dmi.board.version: 31900003Std
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G505s
dmi.modalias: dmi:bvnLENOVO:bvr83CN12WW(V1.01):bd04/23/2013:svnLENOVO:pn20255:pvrLenovoG505s:rvnLENOVO:rnLenovoG505s:rvr31900003Std:cvnLENOVO:ct10:cvrLenovoG505s:
dmi.product.name: 20255
dmi.product.version: Lenovo G505s
dmi.sys.vendor: LENOVO
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