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Message #89126
[Bug 1390772] Re: 1058:0820 [Lenovo G505s] External USB3 drive not accessible via USB 3.0 port in Ubuntu 14.10
When I run that command, I get the message "No such file or directory".
However, as the drive isn't mounted when plugged in to the USB3 port, I
re-ran the command when I plugged it in to a USB2 port. This is the
output:
sudo hdparm -I /dev/sdb
/dev/sdb:
ATA device, with non-removable media
Model Number: WDC WD10JMVW-11AJGS2
Serial Number: WD-WXD1A644UHT7
Firmware Revision: 01.01A01
Transport: Serial, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
Supported: 9 8 7 6 5
Likely used: 9
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63
--
CHS current addressable sectors: 16514064
LBA user addressable sectors: 268435455
LBA48 user addressable sectors: 1953459633
Logical Sector size: 512 bytes
Physical Sector size: 4096 bytes
Logical Sector-0 offset: 0 bytes
device size with M = 1024*1024: 953837 MBytes
device size with M = 1000*1000: 1000171 MBytes (1000 GB)
cache/buffer size = 8192 KBytes
Nominal Media Rotation Rate: 5400
Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec'd by Standard, with device specific minimum
R/W multiple sector transfer: Max = 16 Current = 0
Advanced power management level: 128
DMA: *mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 udma6
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* WRITE_BUFFER command
* READ_BUFFER command
* NOP cmd
* DOWNLOAD_MICROCODE
* Advanced Power Management feature set
Power-Up In Standby feature set
* SET_FEATURES required to spinup after power up
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
* General Purpose Logging feature set
* 64-bit World wide name
* IDLE_IMMEDIATE with UNLOAD
* {READ,WRITE}_DMA_EXT_GPL commands
* Segmented DOWNLOAD_MICROCODE
* Gen1 signaling speed (1.5Gb/s)
* Gen2 signaling speed (3.0Gb/s)
* Native Command Queueing (NCQ)
* Host-initiated interface power management
* Phy event counters
* Idle-Unload when NCQ is active
* NCQ priority information
* READ_LOG_DMA_EXT equivalent to READ_LOG_EXT
DMA Setup Auto-Activate optimization
Device-initiated interface power management
Software settings preservation
* SMART Command Transport (SCT) feature set
* SCT Write Same (AC2)
* SCT Features Control (AC4)
* SCT Data Tables (AC5)
unknown 206[12] (vendor specific)
unknown 206[13] (vendor specific)
unknown 206[14] (vendor specific)
* reserved 69[4]
Security:
Master password revision code = 48059
supported
not enabled
not locked
not frozen
not expired: security count
supported: enhanced erase
384min for SECURITY ERASE UNIT. 2min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 50014ee65a23fb22
NAA : 5
IEEE OUI : 0014ee
Unique ID : 65a23fb22
Checksum: correct
The drive is a Western Digital My Passport Ultra, 1TB capacity.
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https://bugs.launchpad.net/bugs/1390772
Title:
1058:0820 [Lenovo G505s] External USB3 drive not accessible via USB
3.0 port in Ubuntu 14.10
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have a Lenovo G505s laptop running dual boot Ubuntu 14.10/Windoes
8.1.
If I boot the laptop into Ubuntu and plug the drive into a USB3 port,
the device shows up in lsusb but is not shown in Dolphin.
If I boot the laptop into Ubuntu and plug the drive into a USB2 port,
the device shows up in lsusb and is shown in Dolphin.
If I boot the laptop into Windows, then Restart and boot into Ubuntu
(i.e. without fully powering down the Laptop) the external drive
appears in Dolphin when plugged into a USB3 port.
Whenever the drive appears in Dolphin I can read from and write to it.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: andrew 2516 F.... pulseaudio
/dev/snd/controlC0: andrew 2516 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Nov 8 17:35:25 2014
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=299e2eeb-d328-4de8-9f68-de6522ec9aa2
HotplugNewDevices:
HotplugNewMounts:
InstallationDate: Installed on 2014-07-05 (125 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20255
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=c1e77096-e313-490c-9543-df0eb1ea17d5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
SourcePackage: linux
Symptom: storage
UdisksMonitorLog:
Monitoring the udisks daemon. Press Ctrl+C to exit.
17:35:35.118: The udisks-daemon is running (name-owner :1.48).
UpgradeStatus: Upgraded to utopic on 2014-10-29 (10 days ago)
dmi.bios.date: 04/23/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 83CN12WW(V1.01)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lenovo G505s
dmi.board.vendor: LENOVO
dmi.board.version: 31900003Std
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G505s
dmi.modalias: dmi:bvnLENOVO:bvr83CN12WW(V1.01):bd04/23/2013:svnLENOVO:pn20255:pvrLenovoG505s:rvnLENOVO:rnLenovoG505s:rvr31900003Std:cvnLENOVO:ct10:cvrLenovoG505s:
dmi.product.name: 20255
dmi.product.version: Lenovo G505s
dmi.sys.vendor: LENOVO
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References
