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[Bug 1391744] Re: [HP 14 Notebook PC] Can't resume from suspend state


Lars Hansson, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=6753960#N7511 an update to your BIOS is available (F.18). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-f.18

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  [HP 14 Notebook PC] Can't resume from suspend state

Status in “linux” package in Ubuntu:

Bug description:
  Ubuntu version: 14.10
  Video: Intel HD 4000+Nvidia GeForce 820M

  Expected: Laptop can successfully suspend and resume.

  What actually happen: Laptop can suspend but upon resume all that is
  seen is a black screen with an underline cursor in the top left
  corner. It is possible to switch  to VT1 but if you try to switch back
  to VT7 the laptop stops responding to input.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
   /dev/snd/controlC0:  lars       2398 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Nov 12 14:26:57 2014
  HibernationDevice: RESUME=UUID=5a554079-ba87-4a30-95af-c2c9b60ed506
  InstallationDate: Installed on 2014-11-09 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP 14 Notebook PC
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=0c322239-684b-4a1e-b2b5-d5ce8fe0cedd ro quiet splash vt.handoff=7
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/28/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.08
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 21BB
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 39.15
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.08:bd11/28/2013:svnHewlett-Packard:pnHP14NotebookPC:pvr0976100000405F10000610180:rvnHewlett-Packard:rn21BB:rvr39.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 14 Notebook PC
  dmi.product.version: 0976100000405F10000610180
  dmi.sys.vendor: Hewlett-Packard

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