← Back to team overview

kernel-packages team mailing list archive

[Bug 1391744] [NEW] [HP 14 Notebook PC] Can't resume from suspend state

 

Public bug reported:

Ubuntu version: 14.10
Video: Intel HD 4000+Nvidia GeForce 820M

Expected: Laptop can successfully suspend and resume.

What actually happen: Laptop can suspend but upon resume all that is
seen is a black screen with an underline cursor in the top left corner.
It is possible to switch  to VT1 but if you try to switch back to VT7
the laptop stops responding to input.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lars       2398 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 12 14:26:57 2014
HibernationDevice: RESUME=UUID=5a554079-ba87-4a30-95af-c2c9b60ed506
InstallationDate: Installed on 2014-11-09 (2 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Hewlett-Packard HP 14 Notebook PC
ProcEnviron:
 LANGUAGE=en_PH:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_PH.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=0c322239-684b-4a1e-b2b5-d5ce8fe0cedd ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-24-generic N/A
 linux-backports-modules-3.16.0-24-generic  N/A
 linux-firmware                             1.138
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 21BB
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 39.15
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.08:bd11/28/2013:svnHewlett-Packard:pnHP14NotebookPC:pvr0976100000405F10000610180:rvnHewlett-Packard:rn21BB:rvr39.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 14 Notebook PC
dmi.product.version: 0976100000405F10000610180
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1391744

Title:
  [HP 14 Notebook PC] Can't resume from suspend state

Status in “linux” package in Ubuntu:
  New

Bug description:
  Ubuntu version: 14.10
  Video: Intel HD 4000+Nvidia GeForce 820M

  Expected: Laptop can successfully suspend and resume.

  What actually happen: Laptop can suspend but upon resume all that is
  seen is a black screen with an underline cursor in the top left
  corner. It is possible to switch  to VT1 but if you try to switch back
  to VT7 the laptop stops responding to input.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lars       2398 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Nov 12 14:26:57 2014
  HibernationDevice: RESUME=UUID=5a554079-ba87-4a30-95af-c2c9b60ed506
  InstallationDate: Installed on 2014-11-09 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP 14 Notebook PC
  ProcEnviron:
   LANGUAGE=en_PH:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_PH.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=0c322239-684b-4a1e-b2b5-d5ce8fe0cedd ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/28/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.08
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 21BB
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 39.15
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.08:bd11/28/2013:svnHewlett-Packard:pnHP14NotebookPC:pvr0976100000405F10000610180:rvnHewlett-Packard:rn21BB:rvr39.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 14 Notebook PC
  dmi.product.version: 0976100000405F10000610180
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391744/+subscriptions


Follow ups

References