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[Bug 1391744] Re: [HP 14 Notebook PC] Can't resume from suspend state

 

Hi Christopher,
I updated the BIOS to F.18 but it doesn't change anything. Suspend/resume still behaves as stated above. I also tried with the Nouveau driver but the result is similar; on resume you get the graphical login screen (at least) but it does not accept any input (keyboard or mouse) and it's not possible to switch to VT1.

The output of sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date is:
F.18
09/04/2014


** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1391744

Title:
  [HP 14 Notebook PC] Can't resume from suspend state

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Ubuntu version: 14.10
  Video: Intel HD 4000+Nvidia GeForce 820M

  Expected: Laptop can successfully suspend and resume.

  What actually happen: Laptop can suspend but upon resume all that is
  seen is a black screen with an underline cursor in the top left
  corner. It is possible to switch  to VT1 but if you try to switch back
  to VT7 the laptop stops responding to input.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lars       2398 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Nov 12 14:26:57 2014
  HibernationDevice: RESUME=UUID=5a554079-ba87-4a30-95af-c2c9b60ed506
  InstallationDate: Installed on 2014-11-09 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP 14 Notebook PC
  ProcEnviron:
   LANGUAGE=en_PH:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_PH.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=0c322239-684b-4a1e-b2b5-d5ce8fe0cedd ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/28/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.08
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 21BB
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 39.15
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.08:bd11/28/2013:svnHewlett-Packard:pnHP14NotebookPC:pvr0976100000405F10000610180:rvnHewlett-Packard:rn21BB:rvr39.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 14 Notebook PC
  dmi.product.version: 0976100000405F10000610180
  dmi.sys.vendor: Hewlett-Packard

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