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Message #89850
[Bug 1392926] Status changed to Confirmed
This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1392926
Title:
package linux-image-3.13.0-37-generic 3.13.0-37.64 failed to
install/upgrade: subprocess installed post-installation script
returned error exit status 2
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
I run command `sudo apt-get update`, then `sudo apt-get upgrade`,
after it downloaded all package and unpacked them, then it step to install and configure,
but when it went to install and configure 'linux-image-3.13.0-37', it failed.
These errors has occur several times, all I known is that the error is relative to 'linux-image'.
Every time I run `sudo dpkg -i xxx.deb` or `sudo ap-get install xxx`, the error occur.
The terminal show these,
Setting up linux-image-3.13.0-37-generic (3.13.0-37.64) ...
Internal Error: Could not find image (/boot/vmlinuz-3.13.0-37-generic)
dpkg: error processing package linux-image-3.13.0-37-generic (--configure):
subprocess installed post-installation script returned error exit status 2
dpkg: dependency problems prevent configuration of linux-image-extra-3.13.0-37-generic:
linux-image-extra-3.13.0-37-generic depends on linux-image-3.13.0-37-generic; however:
Package linux-image-3.13.0-37-generic is not configured yet.
dpkg: error processing package linux-image-extra-3.13.0-37-generic (--configure):
dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
Errors were encountered while processing:
linux-image-3.13.0-37-generic
linux-image-extra-3.13.0-37-generic
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-37-generic 3.13.0-37.64
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
AptOrdering:
linux-image-3.13.0-37-generic: Configure
linux-image-extra-3.13.0-37-generic: Configure
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: xechoz 2982 F.... pulseaudio
xechoz 10222 F.... pulseaudio
/dev/snd/controlC0: xechoz 2982 F.... pulseaudio
xechoz 10222 F.... pulseaudio
Date: Sat Nov 15 09:52:17 2014
DpkgTerminalLog:
Setting up linux-image-3.13.0-37-generic (3.13.0-37.64) ...
Internal Error: Could not find image (/boot/vmlinuz-3.13.0-37-generic)
DuplicateSignature: package:linux-image-3.13.0-37-generic:3.13.0-37.64:subprocess installed post-installation script returned error exit status 2
ErrorMessage: subprocess installed post-installation script returned error exit status 2
HibernationDevice: RESUME=UUID=1e0063c4-ea37-4829-a796-ce9f7536419c
InstallationDate: Installed on 2014-07-03 (134 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK Computer Inc. K54HR
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-36-generic root=/dev/mapper/ubuntu--vg-root ro drm.debug=0xe plymouth:debug acpi_osi=Linux acpi_backlight=vendor radeon.dpm=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
SourcePackage: linux
Title: package linux-image-3.13.0-37-generic 3.13.0-37.64 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/20/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K54HR.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K54HR
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK54HR.205:bd06/20/2012:svnASUSTeKComputerInc.:pnK54HR:pvr1.0:rvnASUSTeKComputerInc.:rnK54HR:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K54HR
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
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References