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[Bug 1392926] [NEW] package linux-image-3.13.0-37-generic 3.13.0-37.64 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

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Public bug reported:

I run command `sudo apt-get update`, then `sudo apt-get upgrade`,
after it downloaded all package and unpacked them, then it step to install and configure,
but when it went to install and configure 'linux-image-3.13.0-37', it failed.

These errors has occur several times,  all I known is that the error is relative to 'linux-image'.
Every time I run `sudo dpkg -i xxx.deb` or `sudo ap-get install xxx`,  the error occur.

The terminal show these,

Setting up linux-image-3.13.0-37-generic (3.13.0-37.64) ...
Internal Error: Could not find image (/boot/vmlinuz-3.13.0-37-generic)
dpkg: error processing package linux-image-3.13.0-37-generic (--configure):
 subprocess installed post-installation script returned error exit status 2
dpkg: dependency problems prevent configuration of linux-image-extra-3.13.0-37-generic:
 linux-image-extra-3.13.0-37-generic depends on linux-image-3.13.0-37-generic; however:
  Package linux-image-3.13.0-37-generic is not configured yet.

dpkg: error processing package linux-image-extra-3.13.0-37-generic (--configure):
 dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
                                                                                                          Errors were encountered while processing:
 linux-image-3.13.0-37-generic
 linux-image-extra-3.13.0-37-generic

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-37-generic 3.13.0-37.64
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
AptOrdering:
 linux-image-3.13.0-37-generic: Configure
 linux-image-extra-3.13.0-37-generic: Configure
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  xechoz     2982 F.... pulseaudio
                      xechoz    10222 F.... pulseaudio
 /dev/snd/controlC0:  xechoz     2982 F.... pulseaudio
                      xechoz    10222 F.... pulseaudio
Date: Sat Nov 15 09:52:17 2014
DpkgTerminalLog:
 Setting up linux-image-3.13.0-37-generic (3.13.0-37.64) ...
 Internal Error: Could not find image (/boot/vmlinuz-3.13.0-37-generic)
DuplicateSignature: package:linux-image-3.13.0-37-generic:3.13.0-37.64:subprocess installed post-installation script returned error exit status 2
ErrorMessage: subprocess installed post-installation script returned error exit status 2
HibernationDevice: RESUME=UUID=1e0063c4-ea37-4829-a796-ce9f7536419c
InstallationDate: Installed on 2014-07-03 (134 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK Computer Inc. K54HR
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-36-generic root=/dev/mapper/ubuntu--vg-root ro drm.debug=0xe plymouth:debug acpi_osi=Linux acpi_backlight=vendor radeon.dpm=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
SourcePackage: linux
Title: package linux-image-3.13.0-37-generic 3.13.0-37.64 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/20/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K54HR.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K54HR
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK54HR.205:bd06/20/2012:svnASUSTeKComputerInc.:pnK54HR:pvr1.0:rvnASUSTeKComputerInc.:rnK54HR:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K54HR
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package trusty

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https://bugs.launchpad.net/bugs/1392926

Title:
  package linux-image-3.13.0-37-generic 3.13.0-37.64 failed to
  install/upgrade: subprocess installed post-installation script
  returned error exit status 2

Status in “linux” package in Ubuntu:
  New

Bug description:
  I run command `sudo apt-get update`, then `sudo apt-get upgrade`,
  after it downloaded all package and unpacked them, then it step to install and configure,
  but when it went to install and configure 'linux-image-3.13.0-37', it failed.

  These errors has occur several times,  all I known is that the error is relative to 'linux-image'.
  Every time I run `sudo dpkg -i xxx.deb` or `sudo ap-get install xxx`,  the error occur.

  The terminal show these,

  Setting up linux-image-3.13.0-37-generic (3.13.0-37.64) ...
  Internal Error: Could not find image (/boot/vmlinuz-3.13.0-37-generic)
  dpkg: error processing package linux-image-3.13.0-37-generic (--configure):
   subprocess installed post-installation script returned error exit status 2
  dpkg: dependency problems prevent configuration of linux-image-extra-3.13.0-37-generic:
   linux-image-extra-3.13.0-37-generic depends on linux-image-3.13.0-37-generic; however:
    Package linux-image-3.13.0-37-generic is not configured yet.

  dpkg: error processing package linux-image-extra-3.13.0-37-generic (--configure):
   dependency problems - leaving unconfigured
  No apport report written because the error message indicates its a followup error from a previous failure.
                                                                                                            Errors were encountered while processing:
   linux-image-3.13.0-37-generic
   linux-image-extra-3.13.0-37-generic

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  AptOrdering:
   linux-image-3.13.0-37-generic: Configure
   linux-image-extra-3.13.0-37-generic: Configure
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  xechoz     2982 F.... pulseaudio
                        xechoz    10222 F.... pulseaudio
   /dev/snd/controlC0:  xechoz     2982 F.... pulseaudio
                        xechoz    10222 F.... pulseaudio
  Date: Sat Nov 15 09:52:17 2014
  DpkgTerminalLog:
   Setting up linux-image-3.13.0-37-generic (3.13.0-37.64) ...
   Internal Error: Could not find image (/boot/vmlinuz-3.13.0-37-generic)
  DuplicateSignature: package:linux-image-3.13.0-37-generic:3.13.0-37.64:subprocess installed post-installation script returned error exit status 2
  ErrorMessage: subprocess installed post-installation script returned error exit status 2
  HibernationDevice: RESUME=UUID=1e0063c4-ea37-4829-a796-ce9f7536419c
  InstallationDate: Installed on 2014-07-03 (134 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK Computer Inc. K54HR
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-36-generic root=/dev/mapper/ubuntu--vg-root ro drm.debug=0xe plymouth:debug acpi_osi=Linux acpi_backlight=vendor radeon.dpm=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  SourcePackage: linux
  Title: package linux-image-3.13.0-37-generic 3.13.0-37.64 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/20/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: K54HR.205
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K54HR
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK54HR.205:bd06/20/2012:svnASUSTeKComputerInc.:pnK54HR:pvr1.0:rvnASUSTeKComputerInc.:rnK54HR:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: K54HR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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