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[Bug 1393013] [NEW] Computer hangs when resuming after suspend

 

Public bug reported:

When my computer suspends, it will never fully wake back up.

When I press the power button to resume, the computer appears to start
waking up, but the monitor and keyboard are never reactivated and I
cannot log in from another system (I have ssh access enabled but the
system does not respond). If I wait long enough (5 minutes or so), the
system will start gradually screaming, as if it's using max CPU and the
fan is responding in kind by cranking up to max. But still, no matter
how long I wait (and how much noise is emitted and power consumed), the
system never fully resumes after suspend.

I have to push and hold the power button to force power off and then
reboot.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  relph      3099 F.... pulseaudio
                      relph      3173 F.... kded4
 /dev/snd/controlC0:  relph      3099 F.... pulseaudio
                      relph      3173 F.... kded4
Date: Sat Nov 15 09:59:21 2014
HibernationDevice: RESUME=UUID=4910abff-aedb-49ea-a640-881c159d9639
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: Dell Inc Dimension E521
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=449c36fa-de2d-44cf-ad97-450c0903f337 ro quiet splash nomdmonddf nomdmonisw vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-39-generic N/A
 linux-backports-modules-3.13.0-39-generic  N/A
 linux-firmware                             1.127.8
RfKill:
 
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-20 (209 days ago)
WpaSupplicantLog:
 
dmi.bios.date: 08/02/2007
dmi.bios.vendor: Dell Inc
dmi.bios.version: 1.1.11
dmi.board.name: 0UW457
dmi.board.vendor: Dell Inc
dmi.board.version: A03
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc
dmi.modalias: dmi:bvnDellInc:bvr1.1.11:bd08/02/2007:svnDellInc:pnDimensionE521:pvr:rvnDellInc:rn0UW457:rvrA03:cvnDellInc:ct3:cvr:
dmi.product.name: Dimension E521
dmi.sys.vendor: Dell Inc

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1393013

Title:
  Computer hangs when resuming after suspend

Status in “linux” package in Ubuntu:
  New

Bug description:
  When my computer suspends, it will never fully wake back up.

  When I press the power button to resume, the computer appears to start
  waking up, but the monitor and keyboard are never reactivated and I
  cannot log in from another system (I have ssh access enabled but the
  system does not respond). If I wait long enough (5 minutes or so), the
  system will start gradually screaming, as if it's using max CPU and
  the fan is responding in kind by cranking up to max. But still, no
  matter how long I wait (and how much noise is emitted and power
  consumed), the system never fully resumes after suspend.

  I have to push and hold the power button to force power off and then
  reboot.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  relph      3099 F.... pulseaudio
                        relph      3173 F.... kded4
   /dev/snd/controlC0:  relph      3099 F.... pulseaudio
                        relph      3173 F.... kded4
  Date: Sat Nov 15 09:59:21 2014
  HibernationDevice: RESUME=UUID=4910abff-aedb-49ea-a640-881c159d9639
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc Dimension E521
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=449c36fa-de2d-44cf-ad97-450c0903f337 ro quiet splash nomdmonddf nomdmonisw vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-20 (209 days ago)
  WpaSupplicantLog:
   
  dmi.bios.date: 08/02/2007
  dmi.bios.vendor: Dell Inc
  dmi.bios.version: 1.1.11
  dmi.board.name: 0UW457
  dmi.board.vendor: Dell Inc
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc
  dmi.modalias: dmi:bvnDellInc:bvr1.1.11:bd08/02/2007:svnDellInc:pnDimensionE521:pvr:rvnDellInc:rn0UW457:rvrA03:cvnDellInc:ct3:cvr:
  dmi.product.name: Dimension E521
  dmi.sys.vendor: Dell Inc

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