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[Bug 1191511] Re: D-Link DWM-156 is detected but doesn't work


Aneesh Neelam, thank you for reporting this bug to Ubuntu. Raring reached EOL on January 27, 2014.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this an issue in a supported release? If so, could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1191511

** This bug is no longer a duplicate of bug 1017162
   not able to connect d-link DWM-156 with ubuntu

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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  D-Link DWM-156 is detected but doesn't work

Status in “linux” package in Ubuntu:

Bug description:
  I have a D-Link DWM-156 HSPA Modem, that I bought just a few days ago.
  The modem has drivers in its internal storage. There are Debian
  Software Packages for both i386 and amd64, so obviously I installed
  the amd64.deb using Software Center: 3g_modem_connect_D300_amd64.deb .
  Then manually, I did: "sudo modprobe usbserial vendor=0x2001
  product=0x7d01". I have confirmed that the device switched to
  usbserial mode from usb-storage mode. As the product ID was a706

  But here is the thing, the device is detected and I get the Mobile
  Broadband options in the Network Menu ONLY when a SIM Card is NOT
  present in the modem. If a SIM Card is present, the Modem switches to
  usbserial mode but after that, there is no change in the network menu.
  I can't use my modem in Ubuntu at all, due to this.

  I have uninstalled the package usb-modeswitch, but there is no change
  in behavior. The modem is detected when there is no SIM Card present
  and the network menu shows Mobile Broadband options. But with a SIM
  Card, the network menu does not show Mobile Broadband.

  And my laptop is the Dell XPS L502X and is almost 1.5 years old. I
  always plug my modem into the USB 2.0 port. Everything else works
  prefectly (Nvidia with Bumblebee of course)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-25-generic 3.8.0-25.37
  ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13
  Uname: Linux 3.8.0-25-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
   /dev/snd/controlC0:  aneesh     2982 F.... pulseaudio
   country DE:
   	(2400 - 2483 @ 40), (N/A, 20)
   	(5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
   	(5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
   	(5470 - 5725 @ 40), (N/A, 26), DFS
  Date: Sun Jun 16 18:05:21 2013
  HibernationDevice: RESUME=UUID=07092c11-b0c7-4c0c-8c59-246ea59620d9
  InstallationDate: Installed on 2013-01-22 (145 days ago)
  InstallationMedia: This
  MachineType: Dell Inc. Dell System XPS L502X
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-25-generic root=UUID=a20fb25c-73db-4bfd-94c4-84ae76bb34ae ro quiet splash
   linux-restricted-modules-3.8.0-25-generic N/A
   linux-backports-modules-3.8.0-25-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-05-09 (37 days ago)
  dmi.bios.date: 09/07/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 0NJT03
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd09/07/2012:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0NJT03:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L502X
  dmi.sys.vendor: Dell Inc.

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