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[Bug 1393931] [NEW] Cannot connect to Android-Device using USB 3.0 and mtp protocol

 

Public bug reported:

When setting my Samsung Galaxy S5 to "USB 3.0 MTP" mode, Dolphin cannot
open any folders and shows the same device multiple times in kde
hardware monitor.

However, if I switch my SGS5 back to MTP (Standard, which means USB 2.0
connection), it works just fine.


The output of mtp-detect:
$ mtp-detect 
Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6

Listing raw device(s)
Device 0 (VID=04e8 and PID=6860) is a Samsung Galaxy models (MTP).
   Found 1 device(s):
   Samsung: Galaxy models (MTP) (04e8:6860) @ bus 4, dev 12
Attempting to connect device(s)
PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
LIBMTP libusb: Attempt to reset device
LIBMTP PANIC: Unable to read device information on device 12 on bus 4, trying to continueUnable to open raw device 0
OK.

** Affects: libmtp (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: android mtp usb3.0

** Attachment added: "Screenshot where my sgs5 is seen multiple times"
   https://bugs.launchpad.net/bugs/1393931/+attachment/4263212/+files/sgs5-multiple.png

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https://bugs.launchpad.net/bugs/1393931

Title:
  Cannot connect to Android-Device using USB 3.0 and mtp protocol

Status in “libmtp” package in Ubuntu:
  New

Bug description:
  When setting my Samsung Galaxy S5 to "USB 3.0 MTP" mode, Dolphin
  cannot open any folders and shows the same device multiple times in
  kde hardware monitor.

  However, if I switch my SGS5 back to MTP (Standard, which means USB
  2.0 connection), it works just fine.

  
  The output of mtp-detect:
  $ mtp-detect 
  Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6

  Listing raw device(s)
  Device 0 (VID=04e8 and PID=6860) is a Samsung Galaxy models (MTP).
     Found 1 device(s):
     Samsung: Galaxy models (MTP) (04e8:6860) @ bus 4, dev 12
  Attempting to connect device(s)
  PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
  LIBMTP libusb: Attempt to reset device
  LIBMTP PANIC: Unable to read device information on device 12 on bus 4, trying to continueUnable to open raw device 0
  OK.

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Follow ups

References