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[Bug 1394092] [NEW] Touchpad does not work

 

Public bug reported:


Touchpad does not work in Ubuntu 14.04 LTS
It has not worked since installation. External mouse works fine.

Touchpad works on Microsoft (dual boot)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  charles    2208 F.... pulseaudio
 /dev/snd/controlC1:  charles    2208 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 19 15:11:51 2014
HibernationDevice: RESUME=UUID=928dd8b4-bbee-4aaa-bc53-43f060208140
InstallationDate: Installed on 2014-05-03 (199 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. X450LN
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=b37d80a0-d27f-45b1-9e4f-6e7bd5709af3 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-39-generic N/A
 linux-backports-modules-3.13.0-39-generic  N/A
 linux-firmware                             1.127.8
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/16/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X450LN.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X450LN
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX450LN.204:bd01/16/2014:svnASUSTeKCOMPUTERINC.:pnX450LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X450LN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1394092

Title:
  Touchpad does not work

Status in “linux” package in Ubuntu:
  New

Bug description:
  
  Touchpad does not work in Ubuntu 14.04 LTS
  It has not worked since installation. External mouse works fine.

  Touchpad works on Microsoft (dual boot)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  charles    2208 F.... pulseaudio
   /dev/snd/controlC1:  charles    2208 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Nov 19 15:11:51 2014
  HibernationDevice: RESUME=UUID=928dd8b4-bbee-4aaa-bc53-43f060208140
  InstallationDate: Installed on 2014-05-03 (199 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X450LN
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=b37d80a0-d27f-45b1-9e4f-6e7bd5709af3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/16/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450LN.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450LN
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX450LN.204:bd01/16/2014:svnASUSTeKCOMPUTERINC.:pnX450LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X450LN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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