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[Bug 1381016] Re: [Dell Alienware X51 R2] Unable to run hybrid-suspend on this system

 

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

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https://bugs.launchpad.net/bugs/1381016

Title:
  [Dell Alienware X51 R2] Unable to run hybrid-suspend on this system

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  CID: 201303-13031 Dell Alienware X51 R2

  This system can run S3 / S4 normally, but hybrid-sleep does not work
  on it.

  Steps:
  1. Install 14.04.1 + nvidia-331
  2. Try to run hybrid-sleep with fwts:
  sudo fwts --s3-hybrid --s3-sleep-delay=30 --s3-device-check --s3-device-check-delay=45 -P s3

  Expected result:
  * System can go through hybrid-sleep normally.

  Actual result:
  * The display will be turned off, but the system is not suspended, if you move the mouse, ths display will be back, it acts just like nothing happened.
  The following message can be found in dmesg log:
  [   75.308317] HybridSleep

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu     1486 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1486 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     1486 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Oct 14 06:29:40 2014
  HibernationDevice: RESUME=UUID=6180570b-fc77-4230-8d27-df4f4b3d10f4
  InstallationDate: Installed on 2014-10-13 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Alienware Alienware X51 R2
  ProcFB:
   0 EFI VGA
   1 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=08934195-682b-4b74-84b6-e80c7c86ae8b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/18/2013
  dmi.bios.vendor: Alienware
  dmi.bios.version: A04
  dmi.board.vendor: Alienware
  dmi.chassis.type: 3
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: 00
  dmi.modalias: dmi:bvnAlienware:bvrA04:bd11/18/2013:svnAlienware:pnAlienwareX51R2:pvr00:rvnAlienware:rn:rvr:cvnAlienware:ct3:cvr00:
  dmi.product.name: Alienware X51 R2
  dmi.product.version: 00
  dmi.sys.vendor: Alienware

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