← Back to team overview

kernel-packages team mailing list archive

  1. kernel-packages team
  2. Mailing list archive
  3. Message #84726

[Bug 1381016] [NEW] [Dell Alienware X51 R2] Unable to run hybrid-suspend on this system

  Thread Previous • Date Previous • • Thread Next 
Public bug reported:

CID: 201303-13031 Dell Alienware X51 R2

This system can run S3 / S4 normally, but hybrid-sleep does not work on
it.

Steps:
1. Install 14.04.1 + nvidia-331
2. Try to run hybrid-sleep with fwts:
sudo fwts --s3-hybrid --s3-sleep-delay=30 --s3-device-check --s3-device-check-delay=45 -P s3

Expected result:
* System can go through hybrid-sleep normally.

Actual result:
* The display will be turned off, but the system is not suspended, if you move the mouse, ths display will be back, it acts just like nothing happened.
The following message can be found in dmesg log:
[   75.308317] HybridSleep

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  ubuntu     1486 F.... pulseaudio
 /dev/snd/controlC0:  ubuntu     1486 F.... pulseaudio
 /dev/snd/controlC1:  ubuntu     1486 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Oct 14 06:29:40 2014
HibernationDevice: RESUME=UUID=6180570b-fc77-4230-8d27-df4f4b3d10f4
InstallationDate: Installed on 2014-10-13 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Alienware Alienware X51 R2
ProcFB:
 0 EFI VGA
 1 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=08934195-682b-4b74-84b6-e80c7c86ae8b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic  N/A
 linux-firmware                             1.127.5
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/18/2013
dmi.bios.vendor: Alienware
dmi.bios.version: A04
dmi.board.vendor: Alienware
dmi.chassis.type: 3
dmi.chassis.vendor: Alienware
dmi.chassis.version: 00
dmi.modalias: dmi:bvnAlienware:bvrA04:bd11/18/2013:svnAlienware:pnAlienwareX51R2:pvr00:rvnAlienware:rn:rvr:cvnAlienware:ct3:cvr00:
dmi.product.name: Alienware X51 R2
dmi.product.version: 00
dmi.sys.vendor: Alienware

** Affects: linux (Ubuntu)
     Importance: Undecided
     Assignee: Anthony Wong (anthonywong)
         Status: Confirmed


** Tags: 201303-13031 amd64 apport-bug certification-grey taipei-lab trusty

** Attachment added: "dmesg.log"
   https://bugs.launchpad.net/bugs/1381016/+attachment/4235564/+files/dmesg.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1381016

Title:
  [Dell Alienware X51 R2] Unable to run hybrid-suspend on this system

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  CID: 201303-13031 Dell Alienware X51 R2

  This system can run S3 / S4 normally, but hybrid-sleep does not work
  on it.

  Steps:
  1. Install 14.04.1 + nvidia-331
  2. Try to run hybrid-sleep with fwts:
  sudo fwts --s3-hybrid --s3-sleep-delay=30 --s3-device-check --s3-device-check-delay=45 -P s3

  Expected result:
  * System can go through hybrid-sleep normally.

  Actual result:
  * The display will be turned off, but the system is not suspended, if you move the mouse, ths display will be back, it acts just like nothing happened.
  The following message can be found in dmesg log:
  [   75.308317] HybridSleep

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  ubuntu     1486 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1486 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     1486 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Oct 14 06:29:40 2014
  HibernationDevice: RESUME=UUID=6180570b-fc77-4230-8d27-df4f4b3d10f4
  InstallationDate: Installed on 2014-10-13 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Alienware Alienware X51 R2
  ProcFB:
   0 EFI VGA
   1 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=08934195-682b-4b74-84b6-e80c7c86ae8b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/18/2013
  dmi.bios.vendor: Alienware
  dmi.bios.version: A04
  dmi.board.vendor: Alienware
  dmi.chassis.type: 3
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: 00
  dmi.modalias: dmi:bvnAlienware:bvrA04:bd11/18/2013:svnAlienware:pnAlienwareX51R2:pvr00:rvnAlienware:rn:rvr:cvnAlienware:ct3:cvr00:
  dmi.product.name: Alienware X51 R2
  dmi.product.version: 00
  dmi.sys.vendor: Alienware

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1381016/+subscriptions

Follow ups

References

  Thread Previous • Date Previous • • Thread Next