kernel-packages team mailing list archive

[Hans Schaap <hans.schaap@xxxxxxxxx>]

Dear Christopher.
Touchpad is working perfectly after pdating the BIOS as prescribed.
Thanks a lot

Hans


On Friday, 21 November, 2014 03:01 AM, Christopher M. Penalver wrote:
> Hans Schaap, just to advise, you don't need to create bug reports in addition to this one. Despite this, as per http://www.asus.com/Notebooks_Ultrabooks/X450LN/HelpDesk_Download/ an update to your BIOS is available (208). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, then please mark this report Status Confirmed.
>
> Thank you for your understanding.
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1394092

Title:
  Touchpad does not work

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  
  Touchpad does not work in Ubuntu 14.04 LTS
  It has not worked since installation. External mouse works fine.

  Touchpad works on Microsoft (dual boot)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  charles    2208 F.... pulseaudio
   /dev/snd/controlC1:  charles    2208 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Nov 19 15:11:51 2014
  HibernationDevice: RESUME=UUID=928dd8b4-bbee-4aaa-bc53-43f060208140
  InstallationDate: Installed on 2014-05-03 (199 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X450LN
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=b37d80a0-d27f-45b1-9e4f-6e7bd5709af3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/16/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450LN.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450LN
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX450LN.204:bd01/16/2014:svnASUSTeKCOMPUTERINC.:pnX450LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450LN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X450LN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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