← Back to team overview

kernel-packages team mailing list archive

[Bug 1397487] Re: Philips GoGear Vibe MP3 Player is not properly recoginized on Ubuntu 14.04

 

Roberto González Correa, thank you for reporting this and helping make
Ubuntu better. Could you please test the latest upstream kernel
available from the very top line at the top of the page (the release
names are irrelevant for testing, and please do not test the daily
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18-rc6

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: regression-release

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1397487

Title:
  Philips GoGear Vibe MP3 Player is not properly recoginized on Ubuntu
  14.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a Philips GoGear Vibe Mp3 player that worked fine on Ubuntu
  12.04. Recently, I installed Ubuntu 14.04 LTS (64 bits) on the same
  machine and my deviced didn't work properly anymore: when I open it, I
  see an icon named 'Internal Storage' inside. If I right-click outside
  the icon (but inside the GoGear Vibe folder) to see GoGear properties,
  Nautilus says it only has 1 element, with a size of 0 bytes. Also, if
  I ask for GoGear's permissions, Nautilus says they couldn't be
  determined. If I open 'Internal Storage', nautilus only shows an empty
  folder (no files inside, see the attached screenshots for details).

  On Ubuntu 12.04, I opened my device and all it's content was shown
  directly without any problem. Also, there wasn't any 'Internal
  Storage' icon.

  This is probably related to bug 1214765, and question 228269.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rfg        1905 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Nov 28 23:24:24 2014
  HibernationDevice: RESUME=UUID=291b3f8a-4d92-4e7f-8286-775f98ccf271
  InstallationDate: Installed on 2014-11-22 (6 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  ProcEnviron:
   LANGUAGE=es_CL:es
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_CL.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=0bbaee34-88b2-46e9-9fd2-9d7efa698bdc ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/18/2005
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: K8M800-M2
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd09/18/2005:svn:pn:pvr:rvn:rnK8M800-M2:rvr:cvn:ct3:cvr:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1397487/+subscriptions


References