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[Bug 1397487] [NEW] Philips GoGear Vibe MP3 Player is not properly recoginized on Ubuntu 14.04

 

Public bug reported:

I have a Philips GoGear Vibe Mp3 player that worked fine on Ubuntu
12.04. Recently, I installed Ubuntu 14.04 LTS (64 bits) on the same
machine and my deviced didn't work properly anymore: when I open it, I
see an icon named 'Internal Storage' inside. If I right-click outside
the icon (but inside the GoGear Vibe folder) to see GoGear properties,
Nautilus says it only has 1 element, with a size of 0 bytes. Also, if I
ask for GoGear's permissions, Nautilus says they couldn't be determined.
If I open 'Internal Storage', nautilus only shows an empty folder (no
files inside, see the attached screenshots for details).

On Ubuntu 12.04, I opened my device and all it's content was shown
directly without any problem. Also, there wasn't any 'Internal Storage'
icon.

This is probably related to bug 1214765, and question 228269.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  rfg        1905 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Nov 28 23:24:24 2014
HibernationDevice: RESUME=UUID=291b3f8a-4d92-4e7f-8286-775f98ccf271
InstallationDate: Installed on 2014-11-22 (6 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
ProcEnviron:
 LANGUAGE=es_CL:es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_CL.UTF-8
 SHELL=/bin/bash
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=0bbaee34-88b2-46e9-9fd2-9d7efa698bdc ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-39-generic N/A
 linux-backports-modules-3.13.0-39-generic  N/A
 linux-firmware                             1.127.8
RfKill:
 
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/18/2005
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: K8M800-M2
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd09/18/2005:svn:pn:pvr:rvn:rnK8M800-M2:rvr:cvn:ct3:cvr:

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "This is what I see inside my device"
   https://bugs.launchpad.net/bugs/1397487/+attachment/4270496/+files/Screenshots.zip

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https://bugs.launchpad.net/bugs/1397487

Title:
  Philips GoGear Vibe MP3 Player is not properly recoginized on Ubuntu
  14.04

Status in linux package in Ubuntu:
  New

Bug description:
  I have a Philips GoGear Vibe Mp3 player that worked fine on Ubuntu
  12.04. Recently, I installed Ubuntu 14.04 LTS (64 bits) on the same
  machine and my deviced didn't work properly anymore: when I open it, I
  see an icon named 'Internal Storage' inside. If I right-click outside
  the icon (but inside the GoGear Vibe folder) to see GoGear properties,
  Nautilus says it only has 1 element, with a size of 0 bytes. Also, if
  I ask for GoGear's permissions, Nautilus says they couldn't be
  determined. If I open 'Internal Storage', nautilus only shows an empty
  folder (no files inside, see the attached screenshots for details).

  On Ubuntu 12.04, I opened my device and all it's content was shown
  directly without any problem. Also, there wasn't any 'Internal
  Storage' icon.

  This is probably related to bug 1214765, and question 228269.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-39-generic 3.13.0-39.66
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rfg        1905 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Nov 28 23:24:24 2014
  HibernationDevice: RESUME=UUID=291b3f8a-4d92-4e7f-8286-775f98ccf271
  InstallationDate: Installed on 2014-11-22 (6 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  ProcEnviron:
   LANGUAGE=es_CL:es
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_CL.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=0bbaee34-88b2-46e9-9fd2-9d7efa698bdc ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.8
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/18/2005
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: K8M800-M2
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd09/18/2005:svn:pn:pvr:rvn:rnK8M800-M2:rvr:cvn:ct3:cvr:

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