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[Bug 1397277] Re: [HP ProBook 4740s] Kernel dead after suspend/resume at i915

 

olegon.ru, while this is duly noted, suspend/resume is handled by the
kernel. If your setup is working before you suspend, and not after, the
kernel is highest on the list of root causes. If you want your issue
addressed as soon as possible, you will want to do as previously
requested of you in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1397277/comments/26
.

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https://bugs.launchpad.net/bugs/1397277

Title:
  [HP ProBook 4740s] Kernel dead after suspend/resume at i915

Status in linux package in Ubuntu:
  Triaged

Bug description:
  HP ProBook 4740s, new installation of Ubuntu

  lsb_release -rd
  Description:	Ubuntu 14.10
  Release:	14.10

  Linux HP 3.16.0-25-generic #33-Ubuntu SMP Tue Nov 4 12:06:54 UTC 2014
  x86_64 x86_64 x86_64 GNU/Linux

  xserver-xorg-video-intel:
    Installed: 2:2.99.914-1~exp1ubuntu4.1
    Candidate: 2:2.99.914-1~exp1ubuntu4.1

  lshw -c video
    *-display               
         description: VGA compatible controller
         product: 2nd Generation Core Processor Family Integrated Graphics Controller
         vendor: Intel Corporation
         physical id: 2
         bus info: pci@0000:00:02.0
         version: 09
         width: 64 bits
         clock: 33MHz
         capabilities: msi pm vga_controller bus_master cap_list rom
         configuration: driver=i915 latency=0
         resources: irq:48 memory:c0000000-c03fffff memory:b0000000-bfffffff ioport:3000(size=64)

  Suspend by menu at right upper corner. Waits... Wake up by button. Wallpaper and logon screen is appeared, periodically I can login and begin work, but not more than 5 seconds and system completely freezed. I can stay at login screen without keypress and its freezed too after some seconds.
  No mouse, keyboard, led or ssh activity is allowed. Kernel dead.
  Using fglrx or fglrx-updates it's no problem with suspend and resume, while using discrete card (not workaround for me). 

  I disabled Radeon card (in BIOS) and using i915. All fglrx and fglrx-
  updates is completely removed, xorg-radeon too.

  kernel option i915.modeset=0 resumed without hangs (but with black
  screen), and nomodeset too.

  tried to create xorg.conf with uxa

  Section "ServerLayout"
      Identifier "layout"
      Screen 0 "screen" 0 0
  EndSection

  Section "Device"
      Identifier "intel"
      Driver "intel"
      Option "AccelMethod" "uxa"
      BusID "PCI:0@0:2:0"
  EndSection

  Section "Monitor"
      Identifier "monitor"
      Option "VendorName" "HP"
      Option "ModelName" "HP Monitor"
      Option "DPMS" "true"
  EndSection

  Section "Screen"
      Identifier "screen"
      Device "intel"
      Monitor "monitor"
      DefaultDepth 24
      SubSection "Display"
          Viewport   0 0
          Depth     24
      EndSubSection
  EndSection

  but hangs too :(

  Hibernation works without any problem.

  Tried latest Linux Mint (booting with usb-stick) - hangs on
  suspend/resume too. Sometimes ago can suspend/resume at Windows 7, but
  I hate this OS.

  I suffered to resolve this problem last three days...
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tanya      2021 F.... pulseaudio
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=78c29686-130c-464e-8bac-ed2e2c92f55f
  InstallationDate: Installed on 2014-11-23 (5 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP ProBook 4740s
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=ru
   TERM=xterm
   PATH=(custom, no user)
   LANG=ru_RU.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=40874dc3-d1cb-41b8-910e-a79ceaeb4855 ro noplymouth enable_mtrr_cleanup=1 resume=/dev/sda2 acpi_sleep=nonvs
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.138
  Tags:  utopic
  Uname: Linux 3.16.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 07/16/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68IRR Ver. F.42
  dmi.board.name: 1846
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 58.1F
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68IRRVer.F.42:bd07/16/2013:svnHewlett-Packard:pnHPProBook4740s:pvrA1009D11:rvnHewlett-Packard:rn1846:rvrKBCVersion58.1F:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 4740s
  dmi.product.version: A1009D11
  dmi.sys.vendor: Hewlett-Packard

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