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[Bug 1382490] Re: Broadcom Bluetooth [413c:8143] does not work at all


It seems that this has been a known issue for all Broadcom BT devices in
standard Ubuntu and the issue can be fixed if we simply pack the same
solution (brcm installer) into standard Ubuntu. Or users are advised to
refer to the instructions given in http://askubuntu.com/questions/533043
/bluetooth-not-working-on-ubuntu-14-04-with-dell-inspiron-15-3521 and
fix it by themselves.

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  Broadcom Bluetooth [413c:8143] does not work at all

Status in HWE Next Project:
  Won't Fix
Status in linux package in Ubuntu:

Bug description:
  CID: 201307-13942 Dell Latitude E5540

  The Bluetooth can't find any devices.
  Error message could be found in dmesg:
  [   98.149145] Bluetooth: can't load firmware, may not work correctly

  Note that sometimes it works, but if you disable and re-enable it with
  the wifi slider (let it reload the firmware), it will stop working.

  1. Install 14.04.1 + update (3.13.0-37) + proprietary Broadcom driver
  2. Try to pair with any other Bluetooth device.

  Expected result:
  * Bluetooth works well as expected.

  Actual result:
  * Nothing can be detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
   /dev/snd/controlC1:  ubuntu     1542 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1542 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Oct 17 04:14:55 2014
  HibernationDevice: RESUME=UUID=b150a530-b9dc-40f0-b867-a29dfbf5b499
  InstallationDate: Installed on 2014-10-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Latitude E5540
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed root=UUID=7a7e4c31-030c-4e00-af99-14797716597e ro quiet splash vt.handoff=7
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0V19JF
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd09/19/2013:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0V19JF:rvrX02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5540
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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