kernel-packages team mailing list archive

Thread
Date
[Bug 1398053] Re: Touchpad does not work Asus F550L

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: hesediel84 <1398053@xxxxxxxxxxxxxxxxxx>
Date: Mon, 01 Dec 2014 16:01:37 -0000
Reply-to: Bug 1398053 <1398053@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
lspci

00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 09)
00:04.0 Signal processing controller: Intel Corporation Device 0a03 (rev 09)
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
00:1c.2 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4)
00:1c.4 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 5 (rev e4)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
00:1f.6 Signal processing controller: Intel Corporation 8 Series Thermal (rev 04)
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5287 (rev 01)
02:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12)
03:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
04:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M/820M / GT 620M/625M/630M/720M] (rev a1)


** Description changed:

  I brought an Asus F550L and the touchpad does not work on ubuntu not in
  ubuntu 14.04
  ubuntu 14.10
  Ubuntu 15.04
  
  Even a mouse connected on usb does not work, it moves but the click
  sometimes work some others not.
  
  
- lspci
- 
- 00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 09)
- 00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09)
- 00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 09)
- 00:04.0 Signal processing controller: Intel Corporation Device 0a03 (rev 09)
- 00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
- 00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
- 00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
- 00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
- 00:1c.2 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4)
- 00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4)
- 00:1c.4 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 5 (rev e4)
- 00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
- 00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
- 00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
- 00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
- 00:1f.6 Signal processing controller: Intel Corporation 8 Series Thermal (rev 04)
- 02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5287 (rev 01)
- 02:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12)
- 03:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
- 04:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M/820M / GT 620M/625M/630M/720M] (rev a1)
- 
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.7-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  ubuntu     2898 F.... pulseaudio
-  /dev/snd/controlC0:  ubuntu     2898 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  ubuntu     2898 F.... pulseaudio
+  /dev/snd/controlC0:  ubuntu     2898 F.... pulseaudio
  CasperVersion: 1.346
  CurrentDesktop: Unity
  Date: Mon Dec  1 15:50:46 2014
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141201)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-25-generic N/A
-  linux-backports-modules-3.16.0-25-generic  N/A
-  linux-firmware                             1.138
+  linux-restricted-modules-3.16.0-25-generic N/A
+  linux-backports-modules-3.16.0-25-generic  N/A
+  linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/17/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1398053

Title:
  Touchpad does not work Asus F550L

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I brought an Asus F550L and the touchpad does not work on ubuntu not in
  ubuntu 14.04, 14.10, or 15.04. Even a mouse connected on usb does not work, it moves but the click sometimes work some others not.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.7-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     2898 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     2898 F.... pulseaudio
  CasperVersion: 1.346
  CurrentDesktop: Unity
  Date: Mon Dec  1 15:50:46 2014
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141201)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/17/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1398053/+subscriptions
References

[Bug 1398053] [NEW] Touchpad does not work Asus F550L
From: hesediel84, 2014-12-01