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Message #94610
[Bug 1400558] [NEW] [HP Stream 11 Notebook - 11-d010nr] Max Double-Tap Time too short
Public bug reported:
Hi,
There is an issue with this clickpad's simulated clicks. Specifically,
the window for double-tapping (tapping the touchpad twice to simulate a
double-click) is remarkably brief. Let me be clear, double-tapping on
the touchpad does work, however if you do not get the second tap within
a very short window after the first tap, it seems to fail to register as
a double-click, counting it as two unrelated single clicks--this is an
uncomfortably short window of opportunity.
This problem exists upstream as well, tested as of this writing on the
latest mainline kernel (version 3.18rc7).
Things I have tried:
Believing it to be a possible configuration issue, I attempted to increase the double-tap window by running the command:
synclient MaxDoubleTapTime=500
to allow a half-second delay instead of the default 180ms. However even after disabling and re-enabling the touchpad (xinput disable/enable <id>), there was no change in the brevity of this window.
WORKAROUND: Tapping three times will register as a double-tap with a
much more forgiving windolw of opportunity, but this is not ideal as it
sometimes will also count the third click as its own separate click,
which could cause unforseen problems in places where only a double-click
specifically is desired.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-25-generic 3.16.0-25.33
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: amordea 1728 F.... lxpanel
CRDA: Error: [Errno 2] No such file or directory: 'iw'
CurrentDesktop: LXDE
Date: Mon Dec 8 20:26:02 2014
HibernationDevice: RESUME=UUID=6777feff-0199-4057-9990-625a28c71914
InstallationDate: Installed on 2014-12-03 (5 days ago)
InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Hewlett-Packard HP Stream Notebook PC 11
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed root=UUID=978b7845-5b80-4552-91ed-1f031c360c6e ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.16.0-25-generic N/A
linux-backports-modules-3.16.0-25-generic N/A
linux-firmware 1.138
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8023
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 54.11
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.06:bd11/14/2014:svnHewlett-Packard:pnHPStreamNotebookPC11:pvrType1-ProductConfigId:rvnHewlett-Packard:rn8023:rvr54.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Stream Notebook PC 11
dmi.product.version: Type1 - ProductConfigId
dmi.sys.vendor: Hewlett-Packard
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug utopic
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https://bugs.launchpad.net/bugs/1400558
Title:
[HP Stream 11 Notebook - 11-d010nr] Max Double-Tap Time too short
Status in linux package in Ubuntu:
New
Bug description:
Hi,
There is an issue with this clickpad's simulated clicks. Specifically,
the window for double-tapping (tapping the touchpad twice to simulate
a double-click) is remarkably brief. Let me be clear, double-tapping
on the touchpad does work, however if you do not get the second tap
within a very short window after the first tap, it seems to fail to
register as a double-click, counting it as two unrelated single clicks
--this is an uncomfortably short window of opportunity.
This problem exists upstream as well, tested as of this writing on the
latest mainline kernel (version 3.18rc7).
Things I have tried:
Believing it to be a possible configuration issue, I attempted to increase the double-tap window by running the command:
synclient MaxDoubleTapTime=500
to allow a half-second delay instead of the default 180ms. However even after disabling and re-enabling the touchpad (xinput disable/enable <id>), there was no change in the brevity of this window.
WORKAROUND: Tapping three times will register as a double-tap with a
much more forgiving windolw of opportunity, but this is not ideal as
it sometimes will also count the third click as its own separate
click, which could cause unforseen problems in places where only a
double-click specifically is desired.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-25-generic 3.16.0-25.33
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: amordea 1728 F.... lxpanel
CRDA: Error: [Errno 2] No such file or directory: 'iw'
CurrentDesktop: LXDE
Date: Mon Dec 8 20:26:02 2014
HibernationDevice: RESUME=UUID=6777feff-0199-4057-9990-625a28c71914
InstallationDate: Installed on 2014-12-03 (5 days ago)
InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Hewlett-Packard HP Stream Notebook PC 11
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed root=UUID=978b7845-5b80-4552-91ed-1f031c360c6e ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.16.0-25-generic N/A
linux-backports-modules-3.16.0-25-generic N/A
linux-firmware 1.138
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8023
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 54.11
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.06:bd11/14/2014:svnHewlett-Packard:pnHPStreamNotebookPC11:pvrType1-ProductConfigId:rvnHewlett-Packard:rn8023:rvr54.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Stream Notebook PC 11
dmi.product.version: Type1 - ProductConfigId
dmi.sys.vendor: Hewlett-Packard
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