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[Bug 1401935] Re: Touchpad stops working after suspend

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raggar, could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.


** Tags added: latest-bios-1.12

** Description changed:

- On a acer v3 371 the touchpad stops working after suspend. I can get the touchpad back to work by removing and then enable the i2c_hid module. 
-  I type:
- "sudo modprobe -r i2c_hid"
- "sudo modprobe i2c_hid"
- 
- From /proc/bus/input/devices:
+ The touchpad stops working after suspend. From /proc/bus/input/devices:
  I: Bus=0018 Vendor=06cb Product=2991 Version=0100
  N: Name="SYN1B7F:01 06CB:2991 UNKNOWN"
  P: Phys=
  S: Sysfs=/devices/pci0000:00/INT33C3:00/i2c-7/i2c-SYN1B7F:01/0018:06CB:2991.0002/input/input15
  U: Uniq=
- H: Handlers=mouse0 event13 
+ H: Handlers=mouse0 event13
  B: PROP=1
  B: EV=b
  B: KEY=6420 10000 0 0 0 0
  B: ABS=260800000000003
  
+ WORKAROUND: sudo modprobe -r i2c_hid && sudo modprobe i2c_hid
  
- Hope this helps a bit! :)
- 
- ProblemType: Bug
- DistroRelease: Ubuntu 14.10
- Package: xinput 1.6.1-1
- ProcVersionSignature: Ubuntu 3.16.0-28.37-generic 3.16.7-ckt1
- Uname: Linux 3.16.0-28-generic x86_64
- .tmp.unity.support.test.0:
-  
- ApportVersion: 2.14.7-0ubuntu8
- Architecture: amd64
- CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
- CompositorRunning: compiz
- CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
- CompositorUnredirectFSW: true
- CurrentDesktop: Unity
- Date: Fri Dec 12 16:13:35 2014
- DistUpgraded: Fresh install
- DistroCodename: utopic
- DistroVariant: ubuntu
- EcryptfsInUse: Yes
- GraphicsCard:
-  Intel Corporation Device [8086:0a2e] (rev 09) (prog-if 00 [VGA controller])
-    Subsystem: Acer Incorporated [ALI] Device [1025:0918]
- InstallationDate: Installed on 2014-12-08 (3 days ago)
- InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
- MachineType: Acer Aspire V3-371
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=c404c12a-11b8-47c7-a6bc-24e7a572025b ro i8042.nomux=1 i8042.reset quiet splash vt.handoff=7
- SourcePackage: xinput
- UpgradeStatus: No upgrade log present (probably fresh install)
- dmi.bios.date: 09/05/2014
- dmi.bios.vendor: Insyde Corp.
- dmi.bios.version: V1.12
- dmi.board.asset.tag: No Asset Tag
- dmi.board.name: Aspire V3-371
- dmi.board.vendor: Acer
- dmi.board.version: V1.12
- dmi.chassis.asset.tag: No Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: Acer
- dmi.chassis.version: V1.12
- dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.12:bd09/05/2014:svnAcer:pnAspireV3-371:pvrV1.12:rvnAcer:rnAspireV3-371:rvrV1.12:cvnAcer:ct10:cvrV1.12:
- dmi.product.name: Aspire V3-371
- dmi.product.version: V1.12
- dmi.sys.vendor: Acer
- version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
- version.ia32-libs: ia32-libs N/A
- version.libdrm2: libdrm2 2.4.56-1
- version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
- version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
- version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
- version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
- version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
- version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
- version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
- version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
- xserver.bootTime: Fri Dec 12 16:11:42 2014
- xserver.configfile: default
- xserver.errors: SYN1B7F:01 06CB:2991 UNKNOWN: Read error 19
- xserver.logfile: /var/log/Xorg.0.log
- xserver.outputs:
-  product id                                4397 
-  vendor                                     AUO
- xserver.version: 2:1.16.0-1ubuntu1.2
- --- 
+ ---
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  martijn    2357 F.... pulseaudio
-  /dev/snd/controlC0:  martijn    2357 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  martijn    2357 F.... pulseaudio
+  /dev/snd/controlC0:  martijn    2357 F.... pulseaudio
  DistroRelease: Ubuntu 14.10
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-12-08 (4 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Acer Aspire V3-371
  Package: linux (not installed)
  ProcEnviron:
-  LANGUAGE=nl
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=nl_NL.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=nl
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=nl_NL.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=c404c12a-11b8-47c7-a6bc-24e7a572025b ro i8042.nomux=1 i8042.reset quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-28.37-generic 3.16.7-ckt1
  PulseList:
-  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
-  No PulseAudio daemon running, or not running as session daemon.
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-28-generic N/A
-  linux-backports-modules-3.16.0-28-generic  N/A
-  linux-firmware                             1.138
+  linux-restricted-modules-3.16.0-28-generic N/A
+  linux-backports-modules-3.16.0-28-generic  N/A
+  linux-firmware                             1.138
  Tags:  utopic
  Uname: Linux 3.16.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
-  
+ 
  _MarkForUpload: True
  dmi.bios.date: 09/05/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.12
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V3-371
  dmi.board.vendor: Acer
  dmi.board.version: V1.12
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.12
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.12:bd09/05/2014:svnAcer:pnAspireV3-371:pvrV1.12:rvnAcer:rnAspireV3-371:rvrV1.12:cvnAcer:ct10:cvrV1.12:
  dmi.product.name: Aspire V3-371
  dmi.product.version: V1.12
  dmi.sys.vendor: Acer

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279635/+files/BootDmesg.txt

** Attachment removed: "BootLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279636/+files/BootLog.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279637/+files/CurrentDmesg.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279638/+files/Dependencies.txt

** Attachment removed: "DpkgLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279639/+files/DpkgLog.txt

** Attachment removed: "GconfCompiz.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279640/+files/GconfCompiz.txt

** Attachment removed: "LightdmDisplayLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279641/+files/LightdmDisplayLog.txt

** Attachment removed: "LightdmGreeterLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279642/+files/LightdmGreeterLog.txt

** Attachment removed: "LightdmGreeterLogOld.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279643/+files/LightdmGreeterLogOld.txt

** Attachment removed: "LightdmLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279644/+files/LightdmLog.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279645/+files/Lspci.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279646/+files/Lsusb.txt

** Attachment removed: "MonitorsUser.xml.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279647/+files/MonitorsUser.xml.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279648/+files/ProcCpuinfo.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279649/+files/ProcEnviron.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279650/+files/ProcInterrupts.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279651/+files/ProcModules.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279652/+files/UdevDb.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279653/+files/UdevLog.txt

** Attachment removed: "UnitySupportTest.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279654/+files/UnitySupportTest.txt

** Attachment removed: "XorgLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279655/+files/XorgLog.txt

** Attachment removed: "XorgLogOld.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279656/+files/XorgLogOld.txt

** Attachment removed: "Xrandr.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279657/+files/Xrandr.txt

** Attachment removed: "xdpyinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279658/+files/xdpyinfo.txt

** Attachment removed: "xserver.devices.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1401935/+attachment/4279659/+files/xserver.devices.txt

** Summary changed:

- Touchpad stops working after suspend
+ [Acer Aspire V3-371] Touchpad stops working after suspend

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1401935

Title:
  [Acer Aspire V3-371] Touchpad stops working after suspend

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The touchpad stops working after suspend. From /proc/bus/input/devices:
  I: Bus=0018 Vendor=06cb Product=2991 Version=0100
  N: Name="SYN1B7F:01 06CB:2991 UNKNOWN"
  P: Phys=
  S: Sysfs=/devices/pci0000:00/INT33C3:00/i2c-7/i2c-SYN1B7F:01/0018:06CB:2991.0002/input/input15
  U: Uniq=
  H: Handlers=mouse0 event13
  B: PROP=1
  B: EV=b
  B: KEY=6420 10000 0 0 0 0
  B: ABS=260800000000003

  WORKAROUND: sudo modprobe -r i2c_hid && sudo modprobe i2c_hid

  ---
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  martijn    2357 F.... pulseaudio
   /dev/snd/controlC0:  martijn    2357 F.... pulseaudio
  DistroRelease: Ubuntu 14.10
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-12-08 (4 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Acer Aspire V3-371
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=nl
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=c404c12a-11b8-47c7-a6bc-24e7a572025b ro i8042.nomux=1 i8042.reset quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-28.37-generic 3.16.7-ckt1
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.138
  Tags:  utopic
  Uname: Linux 3.16.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 09/05/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.12
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V3-371
  dmi.board.vendor: Acer
  dmi.board.version: V1.12
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.12
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.12:bd09/05/2014:svnAcer:pnAspireV3-371:pvrV1.12:rvnAcer:rnAspireV3-371:rvrV1.12:cvnAcer:ct10:cvrV1.12:
  dmi.product.name: Aspire V3-371
  dmi.product.version: V1.12
  dmi.sys.vendor: Acer

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