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Re: [Bug 1398848] Re: USB device not loading

 

Dear Christopher M Penalver.

BIOS updated (scarry - but simple, once done) The error persists unchanged.
requested verification:
allan@allan-EX58-UD5:~$ sudo dmidecode -s bios-version
[sudo] password for allan:
F13
allan@allan-EX58-UD5:~$ sudo dmidecode -s bios-release-date
01/10/2012
allan@allan-EX58-UD5:~$


I had no idea that the BIOS could be updated, so I thank you for your
understanding.

Yours sincerely,
Allan

On 9 December 2014 at 23:44, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:
>
> Allan Lind Jensen, as per
> http://www.gigabyte.com/products/product-page.aspx?pid=2958#bios an
> update to your BIOS is available (F13). If you update to this following
> https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If
> it doesn't, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, then please mark this report Status Confirmed.
>
> Thank you for your understanding.
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1398848
>
> Title:
>   USB device not loading
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   device: AVIS Mbox, a DA- and AD-converter, providing.
>
>   In previous Ubuntu not quite stable - occasionally no loading, needed
>   to be in the same slot always. But after update this morning Dec 3
>   (from system log): error -75, usb5-port2: unable to enumerate USB
>   device.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.10
>   Package: linux-image-3.16.0-25-generic 3.16.0-25.33
>   ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
>   Uname: Linux 3.16.0-25-generic x86_64
>   ApportVersion: 2.14.7-0ubuntu8
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  allan      2188 F.... pulseaudio
>    /dev/snd/controlC1:  allan      2188 F.... pulseaudio
>   CurrentDesktop: Unity
>   Date: Wed Dec  3 15:22:51 2014
>   GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
>   HibernationDevice: RESUME=UUID=d2efc1de-b777-44f4-8ef1-5b2e522454eb
>   HotplugNewDevices:
>
>   HotplugNewMounts:
>
>   InstallationDate: Installed on 2012-08-21 (833 days ago)
>   InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
>   IwConfig:
>    eth0      no wireless extensions.
>
>    eth1      no wireless extensions.
>
>    lo        no wireless extensions.
>   MachineType: Gigabyte Technology Co., Ltd. EX58-UD5
>   ProcFB: 0 radeondrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic
> root=UUID=66f62c1d-e446-4c60-ac15-addecbc944bc ro quiet splash vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-3.16.0-25-generic N/A
>    linux-backports-modules-3.16.0-25-generic  N/A
>    linux-firmware                             1.138
>   RfKill:
>
>   SourcePackage: linux
>   Symptom: storage
>   UdevMonitorLog:
>    monitor will print the received events for:
>    UDEV - the event which udev sends out after rule processing
>   UdisksMonitorLog:
>    Monitoring the udisks daemon. Press Ctrl+C to exit.
>    15:23:20.897: The udisks-daemon is running (name-owner :1.44).
>   UpgradeStatus: Upgraded to utopic on 2014-10-24 (39 days ago)
>   dmi.bios.date: 05/11/2009
>   dmi.bios.vendor: Award Software International, Inc.
>   dmi.bios.version: F7
>   dmi.board.name: EX58-UD5
>   dmi.board.vendor: Gigabyte Technology Co., Ltd.
>   dmi.board.version: x.x
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
>   dmi.modalias:
> dmi:bvnAwardSoftwareInternational,Inc.:bvrF7:bd05/11/2009:svnGigabyteTechnologyCo.,Ltd.:pnEX58-UD5:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEX58-UD5:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
>   dmi.product.name: EX58-UD5
>   dmi.sys.vendor: Gigabyte Technology Co., Ltd.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1398848/+subscriptions
>


-- 
Yours sincerely
Allan Lind Jensen

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1398848

Title:
  USB device not loading

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  device: AVIS Mbox, a DA- and AD-converter, providing.

  In previous Ubuntu not quite stable - occasionally no loading, needed
  to be in the same slot always. But after update this morning Dec 3
  (from system log): error -75, usb5-port2: unable to enumerate USB
  device.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-25-generic 3.16.0-25.33
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  allan      2188 F.... pulseaudio
   /dev/snd/controlC1:  allan      2188 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Dec  3 15:22:51 2014
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=d2efc1de-b777-44f4-8ef1-5b2e522454eb
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationDate: Installed on 2012-08-21 (833 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  IwConfig:
   eth0      no wireless extensions.
   
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. EX58-UD5
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=66f62c1d-e446-4c60-ac15-addecbc944bc ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-25-generic N/A
   linux-backports-modules-3.16.0-25-generic  N/A
   linux-firmware                             1.138
  RfKill:
   
  SourcePackage: linux
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog:
   Monitoring the udisks daemon. Press Ctrl+C to exit.
   15:23:20.897: The udisks-daemon is running (name-owner :1.44).
  UpgradeStatus: Upgraded to utopic on 2014-10-24 (39 days ago)
  dmi.bios.date: 05/11/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F7
  dmi.board.name: EX58-UD5
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF7:bd05/11/2009:svnGigabyteTechnologyCo.,Ltd.:pnEX58-UD5:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEX58-UD5:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: EX58-UD5
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1398848/+subscriptions


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